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Fraud Prevention Specialist

hace 2 meses


Madrid Centro, Madrid, España Accertify A tiempo completo
About Accertify

Accertify is a leading provider of digital solutions for the e-commerce industry. Our mission is to deliver exceptional digital experiences for our clients and their customers.

Job Summary

We are seeking a highly skilled Fraud Prevention Specialist to join our Global Fraud Fighting Team. As a Fraud Prevention Specialist, you will play a critical role in helping us achieve our mission by researching and decisioning on high-risk e-commerce transactions for our clients.

Key Responsibilities
  1. Transaction Review: Independently review queued transactions to determine the likelihood of fraud, utilizing both new and existing tools.
  2. Collaboration and Communication: Work closely with a team of industry experts to monitor real-time fraud decisioning software, and communicate fraud trends and best practices with peers and leaders.
  3. Problem-Solving: Independently resolve problems that require in-depth investigation and/or research, and prioritize work to meet and exceed deadlines.
  4. Client Expertise: Develop Client-specific expertise to support a model-first vision further, and utilize fraud platform features to build upon initial familiarity with Client risk profiles.
  5. Platform Maintenance: Report platform issues as they arise and proactively identify potential impacts on Clients.
Requirements
  1. Strong Analytical Skills: Fine-tuned organizational, analytical, and critical thinking skills, with the ability to navigate multiple systems at once.
  2. Problem-Solving Skills: Exceptional problem-solving skills, with the ability to make decisions independently.
  3. Language Skills: Fluency in English, with the ability to communicate effectively with clients and colleagues.
  4. Availability: Availability to work rotating shifts, including non-business hours, weekends, and holidays.
  5. Education: Bachelor's Degree or similar university studies.
Preferred Qualifications
  1. Previous Experience: Previous e-commerce fraud prevention/investigation experience.
  2. Language Skills: Fluency in other EU languages.
About the Role

This role will be located in our Accertify Madrid office, with the option to work in a hybrid environment after completing training. Training for this role will be fully in-office for the duration of three months.