Fraud Prevention Specialist
hace 3 días
Awin is seeking a highly skilled Fraud Prevention Specialist to join our team. As a key member of our fraud prevention team, you will be responsible for driving and executing the development and implementation of robust anti-fraud procedures.
Key Responsibilities:- Review new publisher registrations and communications to ensure compliance and authenticity.
- Conduct regular audits during the publisher lifecycle to identify and address any anomalies.
- Review publisher payments on Awin and ShareASale platforms, focusing on identifying and analysing any irregularities.
- Develop and implement comprehensive fraud detection and prevention measures and tools.
- Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders.
- Carry out extensive investigations of publisher activities and documentation for decision making.
- Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
- Provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.
- At least 2 years' experience in customer service and/or fraud investigations.
- Relevant experience in an online setting is highly preferred.
- Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
- Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges.
- Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
- Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
- Maintains a positive outlook with a strong team orientation and a demonstrated 'can-do' attitude, contributing positively to team dynamics and morale.
- Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI.
- Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection.
- A working knowledge of SimilarWeb, Tableau and Asana is highly favourable.
- Must be fluent in English. Knowledge of German is an advantageous plus.
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance.
- Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
Awin is a dynamic, social and inclusive company that values diversity and inclusion. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
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