Platform Security Specialist

hace 2 semanas


Madrid Centro, Madrid, España Kudelski A tiempo completo
About Kudelski Security

Kudelski Security is a leading provider of cybersecurity solutions and services, dedicated to protecting data, processes, and systems for companies and organizations worldwide. As a division of the Kudelski Group, we leverage our expertise in securing digital content and fighting piracy to deliver best-in-class services to our clients.

Your Mission

As a member of our Managed Detection and Response team, your mission will be to help us provide exceptional services to our clients by accompanying them in the management of their security devices and continuously improving our processes and operational capabilities. You will play a key role in making our customers' lives more secure.

Key Responsibilities

As a Platform Security Specialist, your responsibilities will include:

  1. Managing the configuration and monitoring the health of customers' security devices, serving as the main escalation point for client requests.
  2. Following vendors' roadmaps to leverage new features, defining upgrade strategies, and ensuring proper rollout to customers.
  3. Serving as a subject matter expert for internal teams to drive continuous improvements and new service implementations.
  4. Participating in the development and maintenance of Standard Operations Procedures to manage security devices and empower Tier 1 and 2 analysts.
  5. Building and maintaining in-depth knowledge of our products and services portfolio.
Requirements

To succeed in this role, you will need to:

  1. Understand the business and environment of our customers.
  2. Frequently interact with customers at technical and managerial levels.
  3. Collaborate with internal teams, including Operational Analysts, Security Device Engineers, Integration Engineers, and DevOps Engineers.
About You

We are looking for a highly motivated and experienced individual who is passionate about cybersecurity and committed to delivering exceptional results. If you are eager to learn and manage state-of-the-art security technologies, and enjoy actively contributing to improving services offered to clients, this could be the ideal opportunity for you.



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