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Platform Security Specialist

hace 2 meses


Madrid, Madrid, España Kudelski SA A tiempo completo
About the Role

We are seeking a highly skilled Platform Security Specialist to join our team at Kudelski SA. As a key member of our Managed Detection and Response department, you will play a critical role in helping us provide best-in-class services to our clients.

Key Responsibilities
  • Device Management: Manage the configuration and monitor the health of customer's security devices, acting as the main escalation point for client requests.
  • Vendor Roadmaps: Follow vendors' roadmaps to leverage new features, define upgrade strategies, and ensure proper roll-out to customers.
  • Subject Matter Expert: Serve as a subject matter expert for other teams internally, helping drive continuous improvements and new services implementations.
  • Standard Operations Procedures: Participate in building and maintaining Standard Operations Procedures to manage security devices or empower Tier 1 and 2 analysts.
  • Product Knowledge: Build up and maintain an in-depth knowledge of our products and services portfolio.
Requirements
  • Team Player: A team-player who is willing to iterate on internal processes to improve team and service efficiency.
  • Problem-Solving: At ease with solving complex problems.
  • Interpersonal Skills: Dynamic, with strong interpersonal and communication skills.
  • Autonomy: Autonomous, self-taught, and transparent.
  • Task Management: Able to handle and prioritize parallel tasks with multiple interfaces.
Preferred Qualifications
  • Engineering Degree: An engineering degree in technology/computer science or equivalent.
  • IT Experience: 5 years of experience in IT system administration.
  • Technical Skills: Strong background in Windows and Linux systems, knowledge in network and security, and proven experience in a client-facing role.
  • Language Skills: Fluent in both English and Spanish.