Client Success Associate
hace 4 semanas
About the Role:
The Client Success team at Gartner is dedicated to delivering exceptional customer service and driving client retention. As a Client Success Associate, you will be responsible for building and maintaining relationships with senior C-level executives and junior professionals across various business functions and companies.
Key Responsibilities:
- Develop and execute client engagement strategies to drive high-value client retention and return on investment.
- Collaborate with internal Gartner colleagues to maximize the value delivered to clients.
- Onboard new clients and introduce them to Gartner's services and capabilities.
- Regularly meet and engage with clients to understand their business priorities and recommend solutions that drive client success.
Requirements:
- 0-6 years of relevant professional and/or internship experience.
- Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills.
- Bachelor's or Master's degree preferred.
- Ability to use Arabic (Reading, Writing, and Speaking) at a Business or Native level.
About Gartner:
Gartner is a leading research and advisory company that delivers actionable, objective insight to drive smarter decisions and stronger performance. We are committed to being an Equal Opportunity Employer and offer opportunities to all job seekers, including those with disabilities.
What We Offer:
We invest in our people from Day 1, providing access to a vast array of benefits to support their physical, financial, and emotional well-being. Our employee resource groups, charity match, and volunteer programs keep our team connected and engaged.
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