User Research Operations Specialist
hace 6 días
As a User Research Operations Specialist at Docplanner, you will partner with the Research team, Product Design, and Product Management to ensure the efficient execution of research projects.
You will focus on optimizing participant recruitment, managing research operations, and collaborating with cross-functional teams to support research initiatives.
Your Responsibilities- Partner with researchers to understand their study objectives, determine participant criteria, select sourcing methods, and manage logistics for participant recruitment.
- Develop and implement effective recruitment strategies ensuring coordination across internal stakeholders.
- Collaborate with Legal, Security, and Finance teams to refine research tools and processes, ensuring compliance with best practices.
- Oversee the acquisition and maintenance of research tools and manage multiple projects simultaneously.
- Update the knowledge base enhancing discoverability of insights and structuring research repository strategies.
- 2+ years of experience in research operations, project management, or related roles, in Product or Customer Success teams.
- Proven ability to establish and lead effective participant recruitment processes ensuring a positive participant experience.
- Experience collaborating with Legal, Security, and Finance teams for tool procurement and privacy compliance.
- Familiarity with common UX Research tools and vendor management.
- Experience growing a knowledge management database.
- Strong project management, organizational, and communication skills.
- Experience conducting basic data analysis and customer segmentation to support researchers.
- Proficiency in English plus one or more of our languages: Portuguese, Spanish, Polish, Italian, or German.
We offer a competitive salary and benefits package, including flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings.
We also offer a share options plan after 6 months of working with us.
Our company values flexibility and work-life balance, with a remote or hybrid work model based in Barcelona; flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly); summer intensive schedule during July and August (work 7 hours, finish earlier); 23 paid holidays, with exchangeable local bank holidays; additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).
We prioritize health and wellness, with a private healthcare plan and a technological platform for mental wellness offering online psychological support and counseling.
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Barcelona, Barcelona, España Docplanner Tech A tiempo completoJob DescriptionAs a User Research Operations Specialist at Docplanner Tech, you will play a crucial role in ensuring the efficient execution of research projects. You will partner with the Research team, Product Design, and Product Management to optimize participant recruitment, manage research operations, and collaborate with cross-functional teams to...
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Barcelona, Barcelona, España Docplanner Tech A tiempo completoJob DescriptionAs a User Research Operations Specialist at Docplanner Tech, you will play a crucial role in ensuring the efficient execution of research projects. You will partner with the Research team, Product Design, and Product Management to optimize participant recruitment, manage research operations, and collaborate with cross-functional teams to...
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Barcelona, Barcelona, España Docplanner A tiempo completoJob SummaryWe are seeking a highly skilled User Research Operations Specialist to join our team at Docplanner. As a key member of our Research team, you will be responsible for ensuring the efficient execution of research projects, partnering with cross-functional teams to support research initiatives, and developing effective recruitment strategies.Key...
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