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User Research Operations Specialist
hace 2 meses
We are seeking a highly skilled User Research Operations Specialist to join our team at Docplanner Tech. As a key member of our Research team, you will play a crucial role in ensuring the efficient execution of research projects.
Key Responsibilities- Partner with researchers to understand study objectives, determine participant criteria, and select sourcing methods.
- Manage logistics for participant recruitment, including developing and implementing effective recruitment strategies.
- Collaborate with cross-functional teams, including Legal, Security, and Finance, to refine research tools and processes, ensuring compliance with best practices.
- Oversee the acquisition and maintenance of research tools, manage multiple projects simultaneously, and update the knowledge base to enhance discoverability of insights.
- 2+ years of experience in research operations, project management, or related roles in Product or Customer Success teams.
- Proven ability to establish and lead effective participant recruitment processes, ensuring a positive participant experience.
- Experience collaborating with Legal, Security, and Finance teams for tool procurement and privacy compliance.
- Familiarity with common UX Research tools and vendor management.
- Experience growing a knowledge management database.
- Strong project management, organizational, and communication skills.
- Experience conducting basic data analysis and customer segmentation to support researchers.
- Proficiency in English, with additional language skills a plus.
- A competitive salary, transparent and based on experience and skills.
- A flexible remuneration and benefits system, including a restaurant card, transportation card, kindergarten, and training tax savings.
- Share options plan after 6 months of working with us.
- A true flexibility and work-life balance, with remote or hybrid work model and flexible working hours.
- 23 paid holidays, with exchangeable local bank holidays, and an additional paid holiday on your birthday or work anniversary.
- A private healthcare plan with Adeslas for you and subsidized for your family, as well as access to hundreds of gyms for a symbolic fee.
