User Research Operations Specialist
hace 1 mes
At Miodottore, we're committed to making the healthcare experience more human. As a User Research Operations Specialist, you'll play a key role in helping us achieve this goal.
Job DescriptionAs a User Research Operations Specialist, you'll partner with our Research team, Product Design, and Product Management to ensure the efficient execution of research projects. Your focus will be on optimizing participant recruitment, managing research operations, and collaborating with cross-functional teams to support research initiatives.
Responsibilities- Partner with researchers to understand their study objectives, determine participant criteria, select sourcing methods, and manage logistics for participant recruitment.
- Develop and implement effective recruitment strategies ensuring coordination across internal stakeholders.
- Collaborate with Legal, Security, and Finance teams to refine research tools and processes, ensuring compliance with best practices.
- Oversee the acquisition and maintenance of research tools and manage multiple projects simultaneously.
- Update the knowledge base, enhancing discoverability of insights and structuring research repository strategies.
- 2+ years of experience in research operations, project management, or related roles, in Product or Customer Success teams.
- Proven ability to establish and lead effective participant recruitment processes ensuring a positive participant experience.
- Experience collaborating with Legal, Security, and Finance teams for tool procurement and privacy compliance.
- Familiarity with common UX Research tools and vendor management.
- Experience growing a knowledge management database.
- Strong project management, organizational, and communication skills.
- Experience conducting basic data analysis and customer segmentation to support researchers.
We offer a competitive salary, flexible remuneration and benefits system, and a true flexibility and work-life balance. Our remote or hybrid work model allows you to work from anywhere, and our flexible working hours ensure you have the time you need to focus on your work and personal life.
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