Amazon Agency Manager
hace 2 días
At Amazon, we're on a mission to enable our operations to operate with unconstrained capacity to deliver for our customers. To achieve this, we're implementing proprietary tech solutions, building sophisticated data models, and optimizing our operating model for efficiency.
Key Responsibilities- Own the relationship with a third-party staffing agency to monitor performance and hold the vendor accountable for delivery against contractual metrics.
- Partner with the staffing agency to remove blockers that impact agency performance and support the Agency Risk team and OpsPXT partners to address repeated agency underperformance or escalations.
- Conduct in-depth reviews and audits with staffing agencies to inspect readiness for event days, peak and launch hiring, and monitor agency completion of required actions in a timely manner.
- Lead and contribute to cross-business line and Country proposals for tactical initiatives that aid in improving temporary labour hiring outcomes, considering both the business' and third-party staffing agency's considerations.
- Bachelor's Degree or equivalent.
- Experience in volume staffing, capacity planning, operations, or an associated function.
- Vendor management experience across a large geographical region.
- Highly numerate, with strong analytical/Excel skills.
- Masters degree or equivalent.
- Previous experience partnering with senior, cross-functional stakeholders to determine the right goals, inform decisions, and design long-term solutions.
- Experience managing a commercial multi-site master vendor contingency agency or Recruitment Process Outsourcing (RPO) model.
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Barcelona, Barcelona, España Amazon A tiempo completo{"title": "Agency Manager Role at Amazon", "description": "At Amazon, we're on a mission to enable our operations to operate with unconstrained capacity to deliver for our customers. To achieve this, we're implementing proprietary tech solutions, building sophisticated data models, and optimizing our operating model for efficiency.The Agency Manager will be...
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Barcelona, Barcelona, España Amazon A tiempo completo{"title": "Agency Manager Role at Amazon", "description": "At Amazon, we're on a mission to enable our operations to operate with unconstrained capacity to deliver for our customers. To achieve this, we're implementing proprietary tech solutions, building sophisticated data models, and optimizing our operating model for efficiency.The Agency Manager will be...
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