Customer Service Representative Francés
hace 2 días
Empresa Industrial fabricante de material de construcción y mobiliario urbano, ubicada en Cardedeu, busca un profesional con experiencia en atención al cliente y conocimientos en Francés para un puesto de Customer Service.
Responsabilidades:- Gestionar y hacer ofertas, pedidos y estudios.
- Capturar las ofertas preparadas por los comerciales y pasarlas a pedidos.
- Hablar y mantener la relación de gestión con los delegados/comerciales de España, Francia e Internacional.
- Control y gestión de CRM.
- Control y gestión en formas de pago a nivel INT.
- Recibir y registrar las quejas y reclamaciones de los clientes identificando origen y distribuyéndolas a cada responsable.
- Atención al cliente.
- Búsqueda activa de licitaciones.
- Recepción/Centralita: Atención de visitas internas y externas. Recepción y derivación de llamadas al dpto. o persona correspondiente.
- Experiencia en puestos similares.
- Conocimientos en Francés (nativo o perfecto).
- Disponibilidad para trabajar en un horario de lunes a viernes.
- Jornada intensiva los viernes.
- Horario de lunes a viernes.
- Tipos de compensaciones complementarias: 14 pagas.
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