Customer Service Representative

hace 3 semanas


Alicante, Alicante, España Viking Assistance Group A tiempo completo
About the Role

Viking Assistance Group is seeking a skilled Customer Consultant to join our team in Torrevieja. As a Customer Consultant, you will play a vital role in delivering exceptional service to our customers, providing assistance and support when needed.

Key Responsibilities
  • Respond to phone inquiries from customers requiring roadside assistance
  • Work with various systems to resolve customer challenges effectively
  • Assist partners in the insurance and automotive industry with questions related to roadside assistance
Requirements
  • Experience in customer service is an advantage
  • Fluent in Finnish, both spoken and written
  • Proficient in English, both spoken and written
  • Good knowledge of data/technology
  • Clean criminal record is a prerequisite
What We Offer
  • Newly renovated offices with sea views in the center of Torrevieja
  • Great working environment with experienced and curious colleagues
  • Comprehensive and structured training
  • Excellent opportunities for personal and professional development
  • Rotating schedule
  • Competitive conditions


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