Norwegian Customer Service Representative

hace 4 semanas


Alicante, Alicante, España Apply2Day A tiempo completo
Customer Service Opportunity

Are you a fluent Norwegian speaker looking for a new challenge? Apply2Day is seeking a Customer Service Advisor to join our team in Greece. As a Customer Service Advisor, you will be responsible for managing incoming calls, identifying and addressing customer needs, and building relationships through open and interactive communication.

Responsibilities
• Manage incoming calls and respond to customer inquiries
• Identify and address customer needs to achieve satisfaction
• Build relationships through open and interactive communication
• Provide accurate and complete information to customers
• Keep records of customer interactions and process customer accounts

Requirements
• Native or near-native Norwegian language proficiency (C2)
• Good command of English language (B2-C1)
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to adapt to different customer personalities and situations

Benefits
• Competitive remuneration package
• Extra bonus based on performance appraisal
• Health care benefits and discounts
• Ticket restaurant and relocation assistance

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