Customer Service Representative

hace 4 semanas


Alicante, Alicante, España Viking Assistance Group A tiempo completo

About the Role:
Viking Assistance Group is seeking a skilled Customer Consultant to join our team in Torrevieja. As a Customer Consultant, you will be responsible for providing exceptional customer service to our clients who require roadside assistance. Your tasks will involve receiving and responding to phone inquiries, working with various systems to resolve challenges, and assisting partners in the insurance and automotive industry with related questions.

Key Responsibilities:
Provide excellent customer service to clients via phone
Work with multiple systems to resolve customer issues
Assist partners with questions related to roadside assistance
Possess strong communication and teamwork skills

Requirements:
Experience in customer service
Fluent in Swedish and English, both spoken and written
Good knowledge of data and technology
Clean criminal record

What We Offer:
Newly renovated offices with sea views in Torrevieja
Great working environment with experienced colleagues
Comprehensive training and opportunities for personal and professional development
Rotating schedule and competitive conditions



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