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Customer Service Representative

hace 1 mes


Alicante, Alicante, España Viking Assistance Group A tiempo completo

Viking Assistance Group is seeking a skilled Customer Service Representative to join their team in Torrevieja.

The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in Danish and English. Proficiency in data/technology and a clean criminal record are also essential.

As a Customer Service Representative, you will be responsible for receiving and responding to phone inquiries from customers who require roadside assistance. You will work in various systems to solve challenges effectively and assist partners in the insurance and automotive industry with related questions.

To succeed in this role, you should have:

  • Experience in customer service
  • Fluency in Danish and English
  • Proficiency in data/technology
  • A clean criminal record

Additionally, you should possess strong teamwork skills, be comfortable working individually and in a team, and be at ease with data and phone tools. A solution-oriented and approachable attitude is also essential.

Benefits of working with Viking Assistance Group include:

  • Newly renovated offices with sea views in the center of Torrevieja
  • A great working environment with experienced and curious colleagues
  • Comprehensive and structured training
  • Excellent opportunities for personal and professional development
  • A rotating schedule
  • Competitive conditions