Head of Client Department
hace 2 días
About the Role Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura. The Head of Client Department ensures exceptional client experiences, client retention, and scalable service processes. This role bridges client needs with product delivery and serves as the voice of the customer. Key Responsibilities Lead the client engagement strategy across assigned segments (e.g., SMB, Enterprise, High Net Worth). Manage and grow a team of account managers, client success managers, and support leads. Build client onboarding, success frameworks, and service standards. Own client satisfaction metrics (NPS, CSAT, churn rates) and drive improvement initiatives. Act as primary escalation point for strategic clients, ensuring issues are resolved swiftly and effectively. Partner with Sales, Product, Compliance, and Operations to tailor solutions that solve client pain points. Advocate customers’ needs into product and strategic development. Develop reporting and analytics to track client health and commercial impact. Requirements · 5+ years in client management, customer success, or account leadership (fintech or B2B SaaS advantageous). · Strong leadership, coaching, and people development skills. · Deep understanding of client lifecycle and retention levers. · Excellent communication and cross-functional collaboration. xsgfvud · Fluency in English and Russian is required.
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Head of Client Department
hace 1 día
Valencia, España Luminary Bank A tiempo completoAbout the Role The Head of Client Department ensures exceptional client experiences, client retention, and scalable service processes. This role bridges client needs with product delivery and serves as the voice of the customer. Key Responsibilities Lead the client engagement strategy across assigned segments (e.g., SMB, Enterprise, High Net Worth). Manage...
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Head of Client Department
hace 2 días
Valencia, España Luminary Bank A tiempo completoAbout the RoleThe Head of Client Department ensures exceptional client experiences, client retention, and scalable service processes. This role bridges client needs with product delivery and serves as the voice of the customer.Key ResponsibilitiesLead the client engagement strategy across assigned segments (e.g., SMB, Enterprise, High Net Worth).Manage and...
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Head of Client Department
hace 2 días
Valencia, España Luminary Bank A tiempo completoAbout the RoleDesplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad?The Head of Client Department ensures exceptional client experiences, client retention, and scalable service processes. This role bridges client needs with product delivery and serves as the...
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Head of Client Department
hace 3 horas
Valencia, España Luminary Bank A tiempo completoAbout the Role The Head of Client Department ensures exceptional client experiences, client retention, and scalable service processes. This role bridges client needs with product delivery and serves as the voice of the customer. Key Responsibilities - Lead the client engagement strategy across assigned segments (e.g., SMB, Enterprise, High Net Worth). -...
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Head Of Client Department
hace 7 horas
Valencia, España Luminary Bank A tiempo completoAbout the Role Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.The Head of Client Department ensures exceptional client experiences, client retention, and scalable service processes. This role bridges client needs with product delivery and serves as the...
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Head of Client Department
hace 1 día
Valencia, Valencia, España Luminary Bank A tiempo completoAbout the RoleThe Head of Client Department ensures exceptional client experiences, client retention, and scalable service processes. This role bridges client needs with product delivery and serves as the voice of the customer.Key ResponsibilitiesLead the client engagement strategy across assigned segments (e.g., SMB, Enterprise, High Net Worth).Manage and...
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Head of Collection
hace 2 semanas
Valencia, Valencia, España Aventus Group A tiempo completoReady to take the next step in your career and lead our Collection team in Spain?Aventus Group, a leading international fintech group, is looking for a dynamic Head of Collections ready to relocate to Spain, join our team, and make a significant impact on the world of finance. About us:Aventus Group has been at the forefront of fintech innovation for...
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Head of Laboratory
hace 2 días
Valencia, España PowerCo SE A tiempo completoDate: Feb 24, 2025 - Location: Valencia, ES - Company: PowerCo Battery Spain, S.A.U. - Level of Experience: Management - Job Function: Operations - Job ID: 3288 **Head of Laboratory**: **With whom you will CELLebrate** We are proud to announce the launch of our cell manufacturing facility in Valencia. This is more than just a job; it’s a unique...
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Head of Lab Samples Reception Department
hace 7 días
Valencia, España CENTOGENE GmbH A tiempo completo**Deine Aufgaben**: - Supervise and coordinate all activities related to the reception, assessment, registration, and storage of biological samples (e.g., blood, saliva, buccal swabs, biopsies ). - Lead a team of sample reception specialist, ensuring adequate staffing, task delegation, and performance monitoring. - Design and implement efficient workflows...
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Head of Project Purchasing
hace 2 semanas
Valencia, España MAHLE A tiempo completoThe Head of Project Purchasing in MAHLE Electronics is the person who will lead the Project Buying department to ensure cost, timing and technical feasibility of all nominated development projects in XE incl. competitive quotations of new business for all XE product groups in terms of material cost.**Your Role & Responsibilities** - Leadership of 3 different...
