Omnichannel Key Account Manager
hace 2 semanas
In REVLON, a leading multinational company in the cosmetic sector, we are hiring an Omnichannel Key Account Manager (Pro-Retail)
This role will manage strategic partnerships with retailers and pure-play players across physical and digital channels, ensuring consistent pricing, promotions, activations, and brand visibility while maximizing sales and profitability in an omnichannel environment.
Role Objectives:
- Increase market share and share of shelf within strategic omnichannel accounts.
- Ensure consistency in pricing, promotions, and activation across channels.
- Optimize the shopper experience in omnichannel environments.
Key Responsibilities:
-Commercial Management
- Negotiate annual agreements, commercial terms, and joint business plans.
- Define sales and profitability targets by channel (offline & online)
- Manage pricing and promotional conflicts between channels.
-Omnichannel Execution
- Implement integrated physical and digital activations.
- Coordinate in-store and digital platform initiatives.
- Ensure consistent brand visibility across all touchpoints.
-Digital & Retail Media
- Optimize digital content (images, descriptions, SEO) on online platforms.
- Plan and execute Retail Media campaigns with a strong ROI focus.
- Monitor and optimize KPIs such as CTR, conversion rate, and ROAS.
-Analysis & Reporting
- Analyze sell-in and sell-out performance by account and channel.
- Prepare omnichannel KPI reports (share of shelf, share of search)
- Generate insights to improve shopper experience and profitability.
-Stakeholder Management
- Collaborate with internal teams: E-commerce, Trade Marketing, Digital & Finance.
- Coordinate with retailer teams on activations and digital optimization.
- Prepare client presentations and commercial proposals.
Education and experience required:
- University degree in Business Administration, Marketing, Digital, or related fields
- English (B2)
- 2+ years in retail and/or e-commerce account management
- Experience with pure players and/or marketplaces
- Background in Retail Media, digital content optimization, SEO, and campaigns
Knowledge, Skills & Abilities required:
- Strong commercial acumen.
- Ability to manage priorities in complex environments.
- Strategic omnichannel mindset.
- Strong analytical and reporting skills.
- Flexibility, collaboration, and teamwork orientation.
- Availability to travel in Spain.
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