Service Desk- English/french/spanish
hace 4 semanas
Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology. We currently have more than 10,000 employees internationally, based in 18 countries. We have 25 years of experience in both local and international markets and more than 2000 satisfied customers. Learn more about Devoteam Spain here.
At a technological level, we focus on 6 areas of specialisation, addressing the strategic challenges of our customers: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Trust & Cybersecurity and Sustainability enabled by digital.
Devoteam G Cloud, Devoteam's Google Cloud solutions team, is a certified Managed Service Provider (MSP) and we are proud of our 8 Google Cloud Specialisations: Infrastructure, Machine Learning, Work Transformation - Enterprise, Application Development, Training Infrastructure, Training Data, Training Data, Cloud Migration and Data Analytics. Devoteam G Cloud has 780 certifications in EMEA, 240 of them achieved in the last year (more than 100 in Iberia alone).
In 2023, for the fourth consecutive year, Devoteam G Cloud has been recognised as Partner of the Year in EMEA for our outstanding achievements, selling Google Cloud products and building relationships to help transform our customers' businesses. In addition, at the 2022 edition of Google Next Spain we were recognised as Partner of the Year locally.
Our goal is to be the partner of choice for technology teams and creators in their quest for sustainable success. We guide our customers on their cloud journey and support them with our knowledge and experience, so our customer can focus on their business while we take care of IT. Are you ready to be part of a dynamic team with expertise in cloud solutions?
Take advantage of this unique opportunity to work for strategic and world-leading projects and customers. Take advantage of all our learning and certification opportunities. Work with renowned clients, as well as helping startups grow and shine in the world of technology. And, of course, be sure to block out your schedule for fun team activities.
We are looking for a Support Technician to join Group IT, the internal IT department for the Devoteam Group.
**Requirements**:
Knowledge of IT tools is not as important as a great attitude and good knowledge in English and French.
Communication skills.
Experience with Google Workspace, ticketing tools such as Servicenow or IT support level 1 and 2.
The position is 100% remote from Spain and you will have training in servicenow, as well as the possibility to use and specialise in tools such as Google Workspace as a career plan within the company.
**Requirements**:
Knowledge of IT tools is not as important as a great attitude and good knowledge in English and French.
Communication skills.
Experience with Google Workspace, ticketing tools such as Servicenow or IT support level 1 and 2.
The position is 100% remote from Spain and you will have training in servicenow, as well as the possibility to use and specialise in tools such as Google Workspace as a career plan within the company.
- Permanent contracts.
Measures to reconcile work and family life: flexible working hours, intensive working hours on Fridays and during the summer months, spatial flexibility measures, aid and administrative procedures for maternity and paternity leave, participation in training activities, etc.).
Access to the Flexible Remuneration Plan (Medical Insurance, Childcare Vouchers, Restaurant Ticket, Transport and Training Card).
Free physiotherapy service at the head office.
Assignment of a HRBP who will accompany you throughout your career, to support your professional and personal development during your service.
English classes.
Resources for Devoteamers (offering discounts to employees on purchases of goods, ticket bookings, travel, etc.) The Devoteam Group works for equal opportunities, for the promotion of its employees on the basis of merit and actively fights against all forms of discrimination. We are convinced that diversity and equality contribute to the creativity, dynamism and excellence of our organisation, contributing to the advancement of society. All our positions are open to all.
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Madrid, España Devoteam Spain A tiempo completoJob DescriptionWe are looking for a Support Technician to join Group IT, the internal IT department for the Devoteam Group.The technician will be part of the Service Desk team and will support all Devoteam employees in the different applications used by the company internally.RequirementsKnowledge of IT tools is not as important as a great attitude and good...
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