Spain Automotive Customer Success Account Manager
hace 5 días
**Spain Automotive Customer Success Account Manager**:
- Stratio is the World’s Leading Real-time Predictive Fleet Maintenance Platform. The company's proprietary technology combines large-scale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day, thus saving millions of people from the hassle of public transportation delays, postponed deliveries, or late arrival of essential goods. Stratio’s platform enables zero downtime for 5 of the 10 largest transportation companies in the world and, in 2021, raised an investment of $12 million to boost leadership in predictive fleet maintenance. Fleet operators in Europe, North America, Asia-pacific, and Latin America trust Stratio’s technology to fully leverage the data under the hood to safeguard operations, and keep customers happy. Stratio’s technology has enabled transportation for 1.3 billion people so far._
The Automotive Customer Success Account Manager role involves a technical hands-on approach combined with the capacity to simultaneously manage multiple variables of the project in order to ensure the quality of service and constant customer engagement from day one. Keeping great communication with multiple stakeholders and ensuring customer satisfaction throughout the entire project is key for this position.
**Tasks**:
- Establish and implement product and service training for customers;
- Identify, analyse and plan requirements for each project phase;
- Hold regular technical meetings with customers to identify difficulties and challenges;
- Foresee and monitor all involved project resources and tasks;
- Provide product and service technical support to customers onsite and remotely;
- Ensure customer fully understands our products/services;
- Liaise between customers and multiple Stratio departments;
- Availability to travel within Spain.
**Requirements**:
- Bachelor’s degree in engineering or related technical fields;
- Proven experience working in the automotive industry, or related technical field;
- Hands-on knowledge and experience in the electronic field or (ideally) in vehicle diagnostics;
- Demonstrated understanding of Project Management processes and methods;
- Analytical thinking and problem-solving skills;
- Strong interpersonal relationship and communication skills;
- Strong sense of accountability and ownership regarding project development;
- Ability to embrace challenges and proactively overcome unforeseen obstacles;
- Proficiency in English.
**Bonus Points**:
- Self-driven, autonomous, and critical sense;
- Work well under pressure and time constraints;
- Organization with data and multi-tasks;
- Ability to filter real problems and prioritize them.
**What we offer**:
- Flexible Work Hours - adjust your schedule to your needs;
- Remote Work Setup
- Monthly All-Hands;
- Quarterly Events to discuss Strategy;
- Autonomy and Ownership Culture;
- Continuous feedback culture;
- Innovation Mindset;
- Career Acceleration.
**Location**:
- _Remote / Spain_
- We want inspiring individuals in our teams, where age, race, gender, sexual orientation, politics and religion do not matter, and seek to create a tolerant and open space for everyone. We thrive to provide an inclusive and trustworthy environment._
- You can find our Culture Manifesto and more team information _here_._
- Take the road with us_
-
Customer Success Account Manager
hace 7 meses
Madrid, España Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Customer Success Account Manager
hace 5 días
Madrid, España Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Customer Success Account Manager
hace 1 semana
Madrid, España Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Customer Success Manager
hace 7 días
Madrid, España AB TASTY A tiempo completoWe are looking for an experienced Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the CRO...
-
Customer Success Account Director
hace 1 día
Madrid, España Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Key Account Manager For New Cars In Spain
hace 2 semanas
Madrid, España Lynk & Co A tiempo completo.Join Lynk & Co as a Key Account Manager for New Cars in Spain!Be a key contributor to Lynk & Co's exciting transformation journey as we establish a strong presence among Spanish car buyers. Based in Spain, you will work closely with our dealers, partners, and internal teams, helping us transition to a Dual Distribution model while driving fleet sales and...
-
Customer Success Account Manager
hace 7 meses
Madrid, España Microsoft A tiempo completoWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...
-
Customer Success Manager
hace 7 días
Madrid, España Cendyn A tiempo completo**Job Purpose**: Reporting to the Associate Director of Customer Success, the Customer Success Manager collaborates with Key Account Managers/Directors to create and execute service and Account Development Plans and provides product expertise for our largest, key account customers. This role is responsible for developing a strong and consultative...
-
Key Account Manager For New Cars In Spain
hace 2 semanas
Madrid, España Lynk & Co A tiempo completo.Join Lynk & Co as a Key Account Manager for New Cars in Spain! Be a key contributor to Lynk & Co's exciting transformation journey as we establish a strong presence among Spanish car buyers. Based in Spain, you will work closely with our dealers, partners, and internal teams, helping us transition to a Dual Distribution model while driving fleet sales and...
-
Senior Technical Customer Success Manager
hace 7 meses
Madrid, España AB TASTY A tiempo completoWe are looking for a senior Technical Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the...
-
Account Manager for Automotive Sales and Service
hace 3 semanas
Madrid, Madrid, España Tesa A tiempo completoJob OverviewWe are seeking an experienced Account Manager to join our team in Madrid, Spain. This role will be responsible for increasing sales and profitability of assigned customers in the automotive industry.
-
Customer Success Executive
hace 7 días
Madrid, España Red Hat Software A tiempo completoAbout the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Spain. In this role, you will serve as a trusted advisor to customers by helping them achieve success with Red Hat and maximizing the value realized from Red Hat product subscriptions and services. You will be critical to the...
-
Customer Success Manager Spain
hace 4 semanas
Madrid, España 360player A tiempo completoAre you passionate about sports and technology? We are seeking a dedicated and knowledgeable individual to join our dynamic team as a Customer Success Manager. In this role, you will play a crucial part in ensuring that our valued customers have a seamless onboarding experience, receive ongoing support, and maximize their use of our innovative sports...
-
Customer Success Manager Spain
hace 1 mes
Madrid, España 360player A tiempo completoAre you passionate about sports and technology? We are seeking a dedicated and knowledgeable individual to join our dynamic team as a Customer Success Manager. In this role, you will play a crucial part in ensuring that our valued customers have a seamless onboarding experience, receive ongoing support, and maximize their use of our innovative sports...
-
Senior Customer Success Account Manager
hace 2 meses
Madrid, España Microsoft A tiempo completoAre you a tech-savvy, cloud enthusiastic person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be the key person that helps our more strategic enterprise customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed and...
-
Customer Success Manager
hace 6 meses
Madrid, España Carrot Fertility A tiempo completo**About Carrot**: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...
-
Automotive Sales and Account Manager
hace 1 semana
Madrid, Madrid, España Tesa A tiempo completoAbout the RoleTesa is a multinational company with a portfolio of innovative adhesive tapes and self-adhesive system solutions for various industries. We are seeking an experienced Account Manager to join our successful global team in Madrid, Spain.Main Functions:Provide fact-based information to customers and support the Marketing mix.Build and maintain...
-
Customer Success Manager
hace 7 meses
Madrid, España AB TASTY A tiempo completoWe are looking for an experienced Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the CRO...
-
Key Account Manager For New Cars In Spain
hace 2 semanas
Madrid, España Lynk & Co A tiempo completoJoin Lynk & Co as a Key Account Manager for New Cars in Spain!Be a key contributor to Lynk & Co's exciting transformation journey as we establish a strong presence among Spanish car buyers. Based in Spain, you will work closely with our dealers, partners, and internal teams, helping us transition to a Dual Distribution model while driving fleet sales and...
-
Technical Customer Success Manager-madrid, Spain
hace 2 meses
Madrid, España Tek Infotree Sdn Bhd A tiempo completo**Position: Technical Customer Success Manager** **Work location: Madrid, Spain 28046** **Salary budget: €6182 to €6710 per month** **Company background: Network security, Cybersecurity** **Employment type: 1 year contract renewable with future possibility to convert to FTE** **Your Career** As a Customer Success Manager, you are a critical part of...