Cards Manager

hace 3 semanas


Madrid, España Santander A tiempo completo

Cards Manager - Products & Strategy (Openbank)Country: Spain
**WHAT YOU WILL BE DOING**

**Cards Manager - Products & Strategy (Openbank)**

We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process. In 2017, we kicked off our relaunch plans and have been continuously expanding and growing ever since, especially when it comes to technology. We work in a start-up format, using agile methodologies to take our customers' experience to the next level. In 2019, we launched in the Netherlands, Germany and Portugal, recently followed by Argentina, with other countries currently in the pipeline.

Our culture sets us apart from the rest; social and diversity clubs are part of our essence and day-to-day culture.

We are a flexible and fast adapting team currently working remotely most of the time using all kinds of communication tools - we’ve barely noticed the change

**Mission and responsibilities**:
As a Cards Manager, you will Increase cards sales, especially credit, and manage cards portfolio (use, installments, etc.).

The main tasks of this position will be the following:
1. Increase Card Sales:

- Definition of annual and monthly card sales goals per card type and customer segment, reviewing business cases and aligning with rest of the areas, e.g. finance, commercial, etc.
- Periodic monitoring of sales results, with focus on input KPIs, e.g. funnel, conversion rates, etc., differentiating by channel, both internal (app, web and contact center) and external (SEM, SEO, aggregators, display, etc.)
- Identification of business opportunities: campaigns, e.g. targeted to niche propensity segments; change in product characteristics, eg. price or new products that cover unresolved customer needs

2. Manage Portfolio:

- Definition of annual and monthly card portfolio metrics, e.g. use (number of purchases and €/purchase), euro vs non-euro currency, installments, etc and customer churn
- Periodic monitoring of card portfolio results, with focus on input KPIs in all card products, building detailed data tree to identify business opportunities
- Monitor cards’ competitors (financial and non-financial players), voice of the customers (via app rating, social network comments and contact center feedback) and post-mortem campaigns’ analysis, e.g. customer behavior monitoring after end-campaigns
- Definition of commercial strategy by channels with proposal and launch of campaigns and actions, e.g. with customer propensity models to different usage (euro/non-euro, installment, potential churn, etc.), coordinating rest of areas, e.g. legal, compliance, finance, on-line marketing, contact center, etc.

**To be successful in the role you must have**
- +5-10 years of experience in a similar business role.
- University or Master’s Degree in business administration, engineering or similar field (MBAs welcome).
- Analytical capabilities to set-up goals and identify business opportunities reviewing detailed input KPIs,
- Commercial vision to translate business opportunities into action plans,
- Seniority and ownership to lead the rest of the areas in the implementation of the action plans, eg. Campaigns, finance, on-line marketing, T&O.
- High level of english.

**What do we offer?**
- Joining a dynamic and agile company undergoing international expansion.
- Working in start-up mode with the support of the Santander Group.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaborating on international projects in different countries.
- Excellent work environment, social clubs and frequent events (virtual at present).

Would you like to grow with us? Join our team
- Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status. _
- We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. _


  • Po Cards

    hace 4 semanas


    Madrid, España Santander A tiempo completo

    PO Cards - Corebanking Country: Spain **WHAT YOU WILL BE DOING** We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process. In 2017, we kicked off our relaunch plans and have been continuously expanding and growing ever since, especially when it comes to...

  • Industrial Iot Manager

    hace 4 semanas


    Madrid, España LCC Wireless Communication Servicies España A tiempo completo

    Madrid, España Vacantes: Tipo de Trabajo Jornada Completa **Acerca de la posición**: - Support Indus network (unify documentation, create user guides, incidents management). - Deals with main Indus incident - customer facing, relay with the RUN team & expert. - Support and management of Airbus IoT solutions (process, documentation, KPI’s report..). -...


  • Madrid, España Western Union A tiempo completo

    -Western Union Madrid, Spain Posted 12 hours ago Permanent Competitive **Manager, Payments and Card Processing Systems - Madrid, Spain** Do you have a deep understanding of card processing systems, real-time payment networks, and related technologies, as well as experience in managing back-end engineering teams? Are you a strong leader with experience in...


  • Madrid, España Santander A tiempo completo

    Financial Management Manager– Finance (Openbank)Country: Spain Financial Controller Manager– Finance (Openbank) We are the % digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion process. In , we kicked off our relaunch plans and have been continuously expanding and growing ever...

  • Office Manager Madrid

    hace 4 semanas


    Madrid, España Statkraft A tiempo completo

    Office Manager Madrid - Full-time **Company Description**: Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don’t see...

  • solution manager

    hace 1 semana


    Madrid, Madrid, España Atos A tiempo completo

    The future is our choiceAt Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures.SOLUTION MANAGER – DWP We are looking for a...


  • Madrid, España Talan A tiempo completo

    Job DescriptionFor one of our clients in the food & beverage sector, leader in the sector, we are looking for an experience Product Manager. As a Product Manager for the Onsite Connectivity portfolio, under the leadership of the CTO, you will drive the formation and day-to-day execution of their products.You will lead a team of 3 regional product owners,...


  • Madrid, España Talan A tiempo completo

    **Company Description** Talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600M€.** We offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: - ** CONSULTING** in management and innovation...

  • Office Manager Madrid

    hace 4 semanas


    Madrid, España Statkraft A tiempo completo

    Company Description Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don’t see renewable energy as part of the solution - we...


  • Madrid, Madrid, España Amazon A tiempo completo

    (Fixed term contract for 6 months)Amazon is seeking a Senior Product Marketing Manager (m/f) to own and execute marketing strategies and initiatives for our installment financing business.As the ideal candidate, you are an effective leader and communicator who is skilled at working with key stakeholders across multiple internal teams. In this role you are...


  • Madrid, España Amazon EU SARL (Spain Branch) A tiempo completo

    (Fixed term contract for 6 months)Amazon is seeking a Senior Product Marketing Manager (m/f) to own and execute marketing strategies and initiatives for our installment financing business. As the ideal candidate, you are an effective leader and communicator who is skilled at working with key stakeholders across multiple internal teams. In this role you are...


  • Madrid, España Talan A tiempo completo

    Company Description Talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600M€. We offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: CONSULTING in management and innovation :...

  • Key Account Manager

    hace 4 semanas


    Madrid, España Kenvue A tiempo completo

    **Key Account Manager**-2307005966W Description **Johnson & Johnson New Planned Consumer Health Company,** based in Skillman, N.J., is one of the world's largest consumer health and personal care products company. Our consumer companies produce many of the world's most trusted brands, among them JOHNSON'S® Baby, BAND-AID®, NEUTROGENA®, TYLENOL®,...


  • Madrid, España Euronet – EFT Segment A tiempo completo

    **KEY RESPONSIBILITIES** - Executes the go-to-market plan targeting Financial Institutions (FI) in Spain (Banks, Neo-Banks, Processors, National Switches and Fintech). - Manages the direct sales of Euronet EFT FI Solutions & Technology in Spain that include: - Processing Services (ATMs, Cards, POS) - ATM Network Participation - ATM Assets Purchase - Value...

  • Beca Recepción

    hace 4 semanas


    Madrid, Madrid, España 3INA MAKEUP A tiempo completo

    We are looking for an Office Manager to join our 3INA Internship programme, and have the opportunity to learn for 12 months all the functions of the position. We do not require previous experience, but it is essential to meet the requirements detailed at the end of the offer.If you are eager to learn and develop in the fastest growing global beauty brand, we...

  • Beca Recepción

    hace 4 semanas


    MADRID, España 3INA MAKEUP A tiempo completo

    We are looking for an Office Manager to join our 3INA Internship programme, and have the opportunity to learn for 12 months all the functions of the position. We do not require previous experience, but it is essential to meet the requirements detailed at the end of the offer.If you are eager to learn and develop in the fastest growing global beauty brand, we...


  • Madrid, España Highland Capital Europe A tiempo completo

    Hi, we're Nexthink. We're not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies...


  • Madrid, España TFS HealthScience A tiempo completo

    Overview: CLINICAL RESEARCH ASSOCIATE MADRID - SINGLE SPONSOR TFS HealthScience is excited to be expanding our SRS** **team and we are looking for an experienced, highly motivated regional Senior Clinical Research Associate (CRA) who shares our vision of providing clinical research excellence. Our **SRS** team is a highly experienced international group of...

  • Banquets Manager

    hace 1 semana


    Madrid, España Marriott International, Inc A tiempo completo

    **Job Number** 23102862 **Job Category** Event Management **Location** The Madrid EDITION, Plaza de Celenque 2, Madrid, Madrid, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on...

  • Iberia Finance Director

    hace 3 semanas


    Madrid, Madrid, España Michael Page Spain A tiempo completo

    Multinational manufacturing company is looking for a Finance Director based in Alcalá de Henares (office) and near Guadalajara (plant). The ideal candidate will have at least 15 years of experience, with minimum 3-5 years as Finance Director/ Finance Manager in a multinational company. Experience in Manufacturing/ Engineering companies is a must. Very high...