IT Support Technician

hace 9 meses


Poligono Industrial Alcobendas, España Ria A tiempo completo

Main functions
- User´s support: remote and on-site support. (Connect remotely to other computers in the Europe division)
- Microsoft System Administration: basic level.
- Manage Active Directory: create accounts, users, groups, and distribution lists.
- Give support in Europe Traveling to all Ria´s stores.
- Experience with ticketing system tools (Manage Engine and Jira)
- Phone support for internal users.
- Incident Management (SLA)
- Acknowledge Network devices (medium level) (Routers, Switches, Firewall)
- Generate reporting | Impact analysis
- Able to work in a fast-paced environment and analyze/troubleshoot complex problems
- Update and manage Support and Incident tickets
- Title in system administration and network.
- Acknowledge an Infrastructure (Switches, Routers, Servers, Workstation, and Printers)
- Acknowledge microcomputing.
- Medium - High English Level.
- Other technical skills desired
- Networking
- Understanding of TCP/IP
- Assembly Telecom rack
- Availability to give On-duty support and overtime.
- Time flexibility
- High availability for Travel

Today, people are on the move more than ever before. For a better future. For a better everyday life. As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.

Our job is to deliver our customers’ hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.

We are people serving people and we never, ever forget that.


  • IT Support Technician

    hace 3 días


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    Main functions - User´s support: remote and on-site support. (Connect remotely to other computers in the Europe division) - Microsoft System Administration: basic level. - Manage Active Directory: create accounts, users, groups, and distribution lists. - Give support in Europe Traveling to all Ria´s stores. - Experience with ticketing system tools (Manage...


  • Poligono Industrial Alcobendas, España Ria A tiempo completo

    We are recruiting a Helpdesk Technician, German Speaker for our European Help Desk Department in our main HQ in Alcobendas. Reporting to the help Desk Supervisor, you will be providing 1st level technical support to our agents´ network in Europe. Your tasks would be for the following: - Responsibilities Install and check all the requirements of our web...


  • Poligono Industrial Alcobendas, España Ria A tiempo completo

    We are recruiting a Helpdesk Technician, Italian Speaker for our European Help Desk Department in our main HQ in Alcobendas. You will provide first level of technical support to our agents´ network in Europe, helping them to solve the different questions and problems they may have. - Responsibilities Your tasks would be for the following: Install and check...


  • Poligono Industrial Alcobendas, España Ria A tiempo completo

    We are recruiting a Helpdesk Technician, Italian Speaker for our European Help Desk Department in our main HQ in Alcobendas. Reporting to the help Desk Supervisor, you will be providing 1st level technical support to our agents´ network in Europe. Your tasks would be for the following: - Responsibilities Install and check all the requirements of our web...


  • Poligono Industrial Alcobendas, España Ria A tiempo completo

    We are recruiting a Helpdesk Technician, German or Italian Speaker for our European Help Desk Department in our main HQ in Alcobendas. Reporting to the help Desk Supervisor, you will be providing 1st level technical support to our agents´ network in Europe. Your tasks would be for the following: - Responsibilities Install and check all the requirements of...


  • Poligono Industrial Alcobendas, España Ria A tiempo completo

    We are recruiting a Helpdesk Technician, French Speaker for our European Help Desk Department in our main HQ in Alcobendas. You will provide first level of technical support to our agents´ network in Europe, helping them to solve the different questions and problems they may have. - Responsibilities Your tasks would be for the following: Install and check...

  • Helpdesk Technician

    hace 1 semana


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    With presence in more than 160 countries, and more than 490,000 locations worldwide, we’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. **Join us in our mission to open ways for a better...

  • Helpdesk Technician

    hace 7 meses


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    With presence in more than 160 countries, and more than 490,000 locations worldwide, we’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. **Join us in our mission to open ways for a better...

  • IT Support Emea

    hace 1 semana


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    **Qualifications - External**: - Title in system administration and network. - Acknowledge of an Infrastructure (Switches, Routers, Servers, Workstation and Printers) - Acknowledge of microcomputing. - Medium - High English Level. - Other technical skills desired - Networking - Understanding of TCP/IP - Assembly Telecom rack - Availability to give On-duty...


  • Poligono Industrial Alcobendas, España Straumann Group A tiempo completo

    **#ChangeMakers** **Ready to make an impact?** We develop, manufacture and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

  • IT Support Store Lead

    hace 7 meses


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    We would like to add talent to our systems team in our EMEASA division in Alcobendas and that is why we want to incorporate Technical Support to give first-level assistance to our users in this area. The profile we are looking for is from a person who can offer formal attention, who has a sense of urgency, and the ability to work as a team with high...


  • Poligono Industrial Alcobendas, España 3D ADD Medical Technology A tiempo completo

    **About Straumann Group**: The Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in restorative, prosthetic, corrective and digital dentistry, including Anthogyr, ClearCorrect, Dental...

  • Noc Technician

    hace 2 semanas


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    Main functions - User´s support: remote and on-site support. (Connect remotely to other computers in Europe division) - Microsoft System Administration: basic level. - Manage Active Directory: create accounts, users, groups and distribution lists. - Give support in Europe Traveling to all Ria´s stores. - Experience with ticketing system tools (Manage...

  • Support Engineer

    hace 7 meses


    Poligono Industrial Alcobendas, España SIXT Spain A tiempo completo

    Descripción del empleo ¿Estás interesado/a en asumir nuevos retos? ¡En Sixt somos líderes de mercado, seguimos creciendo y buscamos gente como tú! Actualmente necesitamos incorporar un Support Engineer (Level 2) en nuestra sede corporativa de Alcobendas (Madrid) o Palma de Mallorca. La persona seleccionada se encargará de la instalación de la...

  • Help Desk Technician

    hace 9 meses


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    Your tasks would be for the following: Install and check all the requirements of our web system to operate both new agents equipment and former agents formatted PC´s - Diagnose and resolve technical software issues presented by the agents to guarantee the operability of the Web System - Qualifications - Work experience in IT background or IT interest would...

  • IT Support

    hace 9 meses


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    Reviews and assigns work orders and trouble tickets to staff. - Oversees day to day operations to ensure work is completed accurately and closed in a timely manner. - Assist with the evaluation of new products, systems and equipment for the NOC. - Manage staff of Network Operations Center (NOC) to include performance evaluations. - Assist in the hiring and...


  • Poligono Industrial Alcobendas, España Ria A tiempo completo

    Ria EMEA IT team is part of a global IT department distributed between Los Angeles (our Headquarters), Madrid and Kuala Lumpur. Our company is one of the leaders in the Money Transfer sector and needs to adapt its products to the different regions and regulations where we're operating, as well as launching new products across all these markets. That's why...

  • Help Desk Technician

    hace 8 meses


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    Here is your key responsibilities: - Set up new Agents - Perform Installation of all requirements needed by the web system to operate both new agents equipment - Diagnose and resolve technical software issues presented by the agents to guarantee the operability of the Web System - Good manage of Windows Operative System and their tools - Excellent skills...

  • Help Desk Technician

    hace 9 meses


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    Here is your key responsibilities: - Set up new Agents - Perform Installation of all requirements needed by the web system to operate both new agents equipment - Diagnose and resolve technical software issues presented by the agents to guarantee the operability of the Web System - Good manage of Windows Operative System and their tools - Excellent skills...

  • Help Desk Technician

    hace 9 meses


    Poligono Industrial Alcobendas, España Ria A tiempo completo

    Here is your key responsibilities: - Set up new Agents - Perform Installation of all requirements needed by the web system to operate both new agents equipment - Diagnose and resolve technical software issues presented by the agents to guarantee the operability of the Web System - Good manage of Windows Operative System and their tools - Excellent skills...