Helpdesk Technician with French
hace 3 semanas
We are recruiting a Helpdesk Technician, French Speaker for our European Help Desk Department in our main HQ in Alcobendas.
You will provide first level of technical support to our agents´ network in Europe, helping them to solve the different questions and problems they may have.
- Responsibilities
Your tasks would be for the following:
Install and check all the requirements of our web system to operate both new agents equipment and former agents formatted PC´s
- Diagnose and resolve technical software issues presented by the agents to guarantee the operability of the Web System
**Qualifications**:
- Work experience in IT background or IT interest would be a plus
- High knowledge of MS Windows and Internet Explorer
- High knowledge of the Office Pack
- Excellent skills installing computers and peripherals
- Excellent communications skills (both oral and written) in French
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