Data Center Senior Critical Facility Technician

hace 2 semanas

Poligono de San Fernando de Henares, España Iron Mountain A tiempo completo

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Senior Critical Facilities Technician, Data Center

The Sr. Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, and building management systems. IMDC is looking for self-motivated team members who have a strong sense of urgency, and dedication to your team, our customers and IMDC's vision. This is a full-time shift position, and may be required to work established shifts.

Responsibilities:

Take ownership of IMDC's critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.

Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.

Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.

Monitor, resolve and update all assigned service tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.

Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.

Proactively identify issues and take the needed steps to resolve.

Supervise vendors while performing maintenance to ensure that the rules and operating procedures are followed.

Assist in creating required MOPs & SOPs.

Assist in audit preparations.

Assist in arranging access and creating work authorisations and changes for internal works or for vendors.

Receive and respond to third party reports of mechanical or maintenance issues on the systems.

Key Skills, Requirements and Competencies:

2-5 year's experience in a critical operations environment and/or data center experience preferred, but not required

Intermediate English & Spanish language skills are required.

Ability to understand the IMDC ecosystem, processes, tools, structure, dynamics and work effectively within it.

Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day

Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven

Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time

Dedication & desire to learn - we would like you to grow your career within Iron Mountain

Customer service mentality - we are customer obsessed

Opportunities for overtime work will be available.

Working hours are varied and nights, weekends and holidays may be required.

Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.

Category: Real Estate & Facilities

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