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Service Desk

hace 5 meses

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VISEO es un grupo multinacional presente en 5 continentes, con más de 2000 empleados por todo el mundo, especializados en el desarrollo de proyectos a medida/servicios tecnológicos. Trabajamos principalmente con SAP, Microsoft y Salesforce. Nuestro objetivo es crecer en el ámbito Cloud: SAP4HANA, Azure o Salesforce entre otros.

Buscamos un/a Service Desk con un mínimo de dos años de experiência, con un alto nível de inglés y grandes conocimientos del paquete office, para trabajar en el área del centro de soporte, que es la plataforma multicliente de implementación y soporte de productos SAP.

**Tu Rol**

Trabajarás con estas herramientas:

- Herramientas de ticketing y gestión integral.
- Microsoft O365, Outlook.
- Paquete Office Profesional.

**Tu Perfil**
- Manejo avanzado de herramientas Office (Excel y Powerpoint).
- Expresión oral y escrita profesional.
- Atención telefónica.
- Atención al cliente.
- Facilidad para entender y trabajar en un entorno tecnológico.
- Elaboración de informes y análisis de datos
- Alto nível de inglés.
- Frances valorable.
- Acceso a la información confidencial relativa al cliente del que es responsable.
- Solicitud de medidas / usuarios.
- Observancia del cumplimiento de las políticas de seguridad y las políticas internas.

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