Customer Service Representative

hace 1 semana


Granada, Granada, España buscojobs España A tiempo completo
Service Desk Agent Opportunity

We are seeking a skilled and customer-focused Service Desk Agent to join our team. As a key player in our IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide timely and effective technical support to customers via phone, email, and chat
  • Troubleshoot hardware and software issues, and resolve problems efficiently
  • Collaborate with cross-functional teams to resolve complex issues
  • Document support interactions and solutions, and report on common issues
  • Stay up-to-date with evolving technologies and changing requirements
Requirements:
  • Fluent in Danish
  • Working proficiency in English
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to work in a dynamic environment and adapt to changing priorities
  • Basic understanding of networking concepts and ITIL framework knowledge
What We Offer:
  • Excellent benefits package
  • Multilingual and inclusive work environment
  • Extensive training and development opportunities
  • Adaptation to Greek culture and language courses

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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