Customer Service Representative
hace 2 semanas
We are seeking a skilled and customer-focused Service Desk Agent to join our team. As a key player in our IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Provide timely and effective technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Collaborate with cross-functional teams to resolve complex issues and improve customer satisfaction
- Document and report on customer interactions and solutions
- Fluent in Danish and working proficiency in English
- Strong communication and interpersonal skills
- Technical skills in troubleshooting hardware and software, familiarity with OS and common applications
- Ability to work in a dynamic and fast-paced environment
- Excellent benefits package
- Multilingual and inclusive work environment
- Extensive training and development opportunities
- Adaptation to Greek culture and language courses
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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