Product & Customer Support Intern

hace 2 semanas


Madrid, España Taxdown A tiempo completo

**OPORTUNIDAD LABORAL**

Buscamos a un **Product & Customer Support Intern** que de apoyo en el departamento de producto y se encargue de ayudar, dar soporte al usuario y detectar tanto potenciales mejoras en su experiência como posibles errores a solventar.Desde el departamento de producto buscamos personas apasionadas que quieran aprender y evolucionar, optimistas, resolutivas y sobretodo, con ganas de ayudar a los demás. El proyecto permite un alto grado de autonomía y requiere proactividad, responsabilidad e iniciativa.Trabajarás en un equipo que piensa a lo grande, que siempre busca mejorar y con unos compañeros de primer nível que te ayudarán a desarrollarte y te formarán desde el minuto cero.

**¿CUÁL ES EL PERFIL QUE BUSCAMOS?**

Buscamos a personas que deseen formar parte de un proyecto único durante los meses más importantes para la empresa. Además, queremos gente este deseando formar parte de un departamento de Producto y Customer Support para aprender y mostrar todo su potencial.
- Excelente comunicación (verbal y escrita).
- Serás el encargado de la comunicación directa con nuestros usuarios.
- Capacidad de trabajar orientado al usuario y a sus necesidades.
- Capaz de trabajar bajo presión y en un contexto de prioridades cambiantes.
- Conocimientos en análisis de datos y técnicas de investigación.
- Teamplayer, pero con habilidad para trabajar de manera independiente.
- Compromiso, dinamismo y capacidad para mostrar iniciativa.
- Pasión por la búsqueda de soluciones y resolución de problemas.

**TUS FUNCIONES**

Tu trabajo estará enfocado en dar soporte al equipo de Producto de Taxdown, resolviendo dudas de nuestros usuarios, identificando errores en la aplicación y buscando posibles iteraciones y buenas prácticas para mejorar el producto.Tendrás la oportunidad de trabajar con profesionales con una amplia experiência, así como con la tecnología más avanzada.Tus labores serán principalmente las siguientes:

- Trato directo con el usuario, respondiendo sus dudas y ayudándole a resolver sus problemas.
- Identificación de errores técnicos y su correspondiente resolución de la mano del equipo de desarrollo.
- Identificación de mejoras y buenas prácticas con el fin de implementarlas en el producto.
- Búsqueda proactiva de mejoras en nuestro producto y en la experiência de usuario.

**¿QUÉ PODEMOS OFRECERTE?**

Somos un equipo apasionado, dinámico, entusiasta y feliz, y queremos seguir siendo así Te detallamos a continuación algunas razones por las que te encantará formar parte de nuestra familia TaxDown:

- Ser parte de una de las startups más punteras de Europa, que está cambiando las vidas de miles de personas y ayudándoles a ahorrar dinero en España y pronto en el extranjero.
- Ser parte de un equipazo joven y con un ambiente de trabajo inmejorable en una oficina en el centro de Madrid.
- Futbolín, juegos y eventos divertidos café gratis
- Duración de 3 a 6 meses con posibilidades de incorporación indefinida al equipo según aptitudes.
- Fecha inicio: Mediados de Marzo
- Salario: Salario mínimo interprofesional
- Localización: Madrid, España



  • Madrid, España Jobs for Humanity A tiempo completo

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of...


  • Madrid, España Oracle A tiempo completo

    Product Support Sr. Manager-230005IQ **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** As Fusion Applications Technology Support manager, you will have successfully managed teams in past assignments for several years, in addition to having been an effective technical or professional...

  • Customer Service Intern

    hace 4 semanas


    Madrid, España General Mills A tiempo completo

    : - Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved...

  • Customer Service Intern

    hace 4 semanas


    Madrid, España General Mills A tiempo completo

    : - Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved...


  • Madrid, España Resource Group A tiempo completo

    Location: Madrid - Job Type:Permanent - **Sector**: MRO + Production - **Start Date**: 18/04/2024 - **Expiry Date**: 18 May 2025 - **Job Ref**: J531123 Estamos buscando un Responsable de Customer Support para uno de nuestros clientes en Madrid. - We are looking for a Customer Support Responsible for one of our clients in Madrid._ **FUNCIONES** - Facilitar...

  • Customer Support Intern

    hace 4 semanas


    Madrid, España TaxScouts A tiempo completo

    Madrid, Spain Madrid, Spain Every year, 200 million Europeans go through tax preparation hell. A needlessly complicated process that can scare the living daylights out of you (actual words from our customers). Let’s be honest - doing taxes sucks. We're here to fix that. TaxScouts was founded by early employees and alumni of Europe’s leading startups...

  • Product Support Agent

    hace 4 semanas


    Madrid, España Gaming Innovation Group A tiempo completo

    We are looking for a Product Support agent to join our team responsible for supporting clients on our platforms. You will work on all aspects of troubleshooting mission-critical 24/7 client operations.Your mission will be to provide excellent B2B customer support to our clients in order to ensure our very high quality standards are met. You need to be a...


  • Madrid, España Oracle A tiempo completo

    Customer Service Analyst 2-Support-22000FKS **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...


  • Madrid, España ABB A tiempo completo

    **eMobility Technical Customer Support**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • Madrid, España Morningstar A tiempo completo

    The Group: The Products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. The group’s product management, product development, and service teams collaborate with our...

  • Customer Service Support

    hace 4 semanas


    Madrid, España Page Personnel España A tiempo completo

    Punto de referencia único con los clientes, aportando un valor añadido en el aumento de su satisfacción. - Recepción y gestión de solicitudes tanto de Servicio externas (de cliente): reparaciones, mantenimiento de equipos y revisiones, así como de Servicio internas (de otros departamentos CZ): instalaciones/desinstalaciones (ventas, cursos, préstamos...


  • Madrid, España Cobee A tiempo completo

    **About Us & Our Culture**: We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering**:to become the most desirable solution for employees to get compensated at work**. As we fight for that vision, **we truly believe that we can...

  • Customer Support Intern

    hace 4 semanas


    Madrid, España TaxScouts A tiempo completo

    Madrid, Spain Madrid, Spain Every year, 200 million Europeans go through tax preparation hell. A needlessly complicated process that can scare the living daylights out of you (actual words from our customers). Let’s be honest - doing taxes sucks. We're here to fix that. TaxScouts was founded by early employees and alumni of Europe’s leading startups...

  • Customer Support Intern

    hace 4 semanas


    Madrid, España TaxScouts A tiempo completo

    Madrid, Spain Every year, 200 million Europeans go through tax preparation hell. A needlessly complicated process that can scare the living daylights out of you (actual words from our customers). Let’s be honest - doing taxes sucks. We're here to fix that. TaxScouts was founded by early employees and alumni of Europe’s leading startups (TransferWise,...


  • Madrid, España OVHcloud A tiempo completo

    Web customer support representative M/F/X Your main responsibilities As a Junior IT Specialist, you will join an experienced team of 1st Line Support, your key responsibility will be providing technical support by email, chat and phone to our customers from different countries on OVHcloud products. In addition, you are also responsible for commercial...


  • Madrid, España ABB A tiempo completo

    Sales Supp. Specialist-Customer SupportTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Madrid, España International Air Transport Association (IATA) A tiempo completo

    Employment Type: Internship Contract Duration: 6 months About the team you are joining Under the guidance of the Head of ISS product management, the incumbent will provide support to the ISS product management ( Passenger & Cargo ) team on various activities while acquiring knowledge about IATA’s operations with a special focus on the Customer engagement...


  • Madrid, Madrid, España PERFUMES LOEWE A tiempo completo

    PosteMISSIONAre you passionate about the luxury and beauty sector? Do want to discover this world through our Production department This is your opportunity This internship will help you develop your career and acquire a practical experience through the participation, collaboration and support in different functions and tasks.ORGANISATIONAL STRUCTURE /...


  • Madrid, España Bitfinex A tiempo completo

    How We Work We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange. Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new...


  • Madrid, España Perfumes Loewe A tiempo completo

    **Position**: **Are you passionate about the luxury sector?** Join the world of luxury fragrance with LOEWE Perfumes, a renowned brand synonymous with elegance and creativity. We are thrilled to announce an exclusive internship opportunity for a **Customer Experience Internship **to gain hands-on experience and contribute to our prestigious brand. If you...