Supervisor-dining Room
hace 6 meses
**Número de Empleo** 23152937
**Categoría de Empleo** Food and Beverage & Culinary
**Ubicación** Castillo Hotel Son Vida a Luxury Collection Hotel Mallorca, C/Raixa 2, Palma de Mallorca, Baleares, Spain VER EN MAPA
**Horario** Full-Time
**¿Ubicación remota?** N
**¿Reubicación?** N
**Tipo de Posición** Non-Management
**FUNCIONES ESENCIALES**
- Coordinar y supervisar el servicio del restaurante
- Conocer y compartir objetivos de venta del departamento de F&B.
- Control del Stock de Bebidas y realización de pedidos al Economato si se requiere
- Informar de la preparación de la sala para el desarrollo de acontecimientos especiales asegurando el cumplimiento de las expectativas del cliente.
- Organizar, preparar y colaborar en una correcta mise en place del restaurante
- Colaborar en la bienvenida o despedida del cliente en el restaurante así como aconsejar a los clientes sobre los menús y las bebidas.
- Supervisar la realización de trabajos a la vista del cliente.
- Atender reclamaciones de clientes y hacer seguimiento de las mismas.
- Debe tener una comunicación continua y fluida con el equipo de cocina.
- Conocer y llevar a cabo una adecuada política de seguridad y salud laboral.
**CONOCIMIENTOS ESPECÍFICOS DEL PUESTO, CAPACIDADES Y HABILIDADES**
- Recibir y reconocer al cliente con una sonrisa, contacto visual y haciendo uso del nombre del cliente siempre que sea posible.
- Manejar correctamente equipos de trabajo y resolución de conflictos internos.
- Asegurar la confidencialidad de los datos personales de los clientes.
- Demostrar un conocimiento de la importancia del lenguaje no verbal en la comunicación e interacción con el clientes y con los compañeros.
- Capacidad de tomar decisiones
- Imprescindible**: Español, inglés y alemán fluido.**
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._
The Luxury Collection Hotels & Resorts, con más de 120 hoteles en más de 35 países, ofrece experiências auténticas que evocan recuerdos perdurables y preciados. Nuestros más de 100 años de experiência, que comenzaron en 1906 bajo la marca italiana CIGA (una colección de los hoteles más famosos e icónicos de Europa), sirven como una base sólida a medida que evolucionamos para superar las expectativas de los viajeros de lujo.
Desde palacios legendarios y retiros remotos hasta clásicos modernos atemporales, cada hotel y resort de lujo es una expresión única y apreciada de su ubicación: un portal a los encantos y tesoros culturales del destino. Si aprecias la narración evocadora, sientes interés y pasión por el patrimonio de este destino y el deseo de brindar una hospitalidad genuina y personalizada que se anticipe a las necesidades de los huéspedes, te invitamos a nuestro viaje. Al unirte a The Luxury Collection, te unes a una cartera de marcas con Marriott International.
**Estarás** donde puedes llevar a cabo tu mejor trabajo,
**comenzarás** a cumplir tu propósito,
**formarás parte** de un increíble equipo mundial y
**te convertirás** en tu mejor versión.
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