Technical Service Production Representative
hace 2 meses
Provide repair and maintenance services on electronic medical products and strictly following SOPs. Coordinate production, stablishing giving priorities and managing work orders and timelines.
**Key Responsibilities**:
- Perform technical services tasks with increased complexity under general supervision (e.g., JDE transactions, logistics, equipment returns, warranty promotions, invoicing, work orders etc)
- Management of FCA (Field Corrective Actions) updating the system and informing clients connecting with both Quality and Customer Service Departments.
- Provide Finance with Fixed Asset update information and support.
- Manage information and relative documentation archive (digital and phisical) and keep it updated.
- Coordinate the distribution of special tools and equipment (e.g., upgrade materials and operator manuals)
- Incidental
**Education and Experience**:
H.S. Diploma or equivalent 2 years of work experience Required
Previous related experience Preferred
**Additional Skills**:
- Good computer skills including usage of Microsoft Office Suite and related business systems, previous experience in management of ERP
- Good written and verbal communication skills and interpersonal relationship skills
- English proficient in working environment
- Strict attention to detail and excellent organization
- Ability to interact professionally with all organizational levels
- Ability to manage competing priorities in a "fast paced environment" and handling preassure
What is it like to work at Edwards Lifesciences in Spain?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Spain also offers the following benefits:
Competitive Compensation and Benefits package
Flexible working hours
Pension plan
Life Insurance
Medical plan
Meal Vouchers
Service Awards
Enhanced Leave benefits
Employee Stock Purchase Program
Employee Assistance Program
Comprehensive Wellness program including gym membership reimbursement, fresh fruit in the office, subsidized massages, mindfulness sessions, educational events, charity activities and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
About Edwards Lifesciences
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world’s leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 18,500 individuals worldwide.
For us, helping patients is not a slogan - it’s our life’s work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.
COVID Vaccination Requirement
**For United States Applicants Only**:
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
**Know your Rights**: Workplace Discrimination is Illegal Poster
Disability accommodation for employment applicants
Edwards E-Verify
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Pay Transparency Notice
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