Customer Support

hace 6 días


Barcelona, España Bruce A tiempo completo

**Bruce, la plateforme de recrutement 100% digitale et mobile,** accompagne les entreprises dans leur recrutement et les talents dans leur recherche d’emploi. Notre mission ? Rendre le marché de l’emploi plus juste et plus efficace en combinant le meilleur de l’intelligence technologique et humaine.

Nous recherchons actuellement **un.e Customer support (H/F**) dans le recrutement pour rejoindre l’aventure Bruce en stage à Barcelone. Directement en contact avec nos talents, vous serez l'un des moteurs de notre qualité de service

**Principales missions**:

- Répondre à nos talents via nos différents canaux de communication (téléphone, messagerie, mail ).
- Être l'interlocuteur.trice privilégié.e des talents, répondre au mieux à toutes leurs demandes, en leur garantissant une haute satisfaction de réponse - à travers un réel échange humain.
- Traiter les demandes de nos partenaires via notre outil informatique.
- Faire remonter les demandes complexes et/ou problèmes aux personnes concernées tout en assurant un suivi.
- Participer à la mise en place d’une organisation afin de garantir un customer service exceptionnel, en étant force de proposition.

**Profil recherché**:

- Tu as un excellent contact humain, une aisance à l'oral comme à l'écrit et tu sais faire preuve d'empathie et de gestion des conflits
- Tu es une personne rigoureuse, structurée avec une forte capacité d'organisation
- Tu souhaites t'impliquer dans un environnement à évolution constante grâce à ta vision problem-solving
- Tu disposes d'un fort intérêt pour le digital.

**Pourquoi rejoindre Bruce ?**
- Intégrer une équipe bienveillante et expérimentée
- Participer aux événements organisés par le Bureau Des Events : afterworks et activités
- Participer à des cours d'espagnol gratuits et en petits groupes
- Se retrouver dans des valeurs comme l’ambition, l’esprit d’équipe et l’amélioration continue
- Travailler dans nos bureaux en plein centre de Barcelone : avec terrasse ensoleillée et barbecue
- Et bien sûr : des cafés illimités

N’hésite pas à postuler, nous avons hâte de te rencontrer : )

Type d'emploi : Stage
Durée du contrat : 6 mois

Salaire : à partir de 900,00€ par mois

Lieu du poste : Un seul lieu de travail



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