Customer Operations
hace 7 meses
**In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure solutions for billions of people around the globe. At Giesecke+Devrient, you will play a key role in realizing the digital transformation.**
**Giesecke+Devrient** is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. At **G+D Mobile Security**, the world leader in secure telecommunications systems via SIM / eSIM, we are seeking a dedicated **Customer Service** professional for our Customer Operations team, equipped with strong interactive skills to deliver exceptional service to our customers.The Customer Operations role entails managing a customer database and overseeing the entire Order-to-Cash process.
**Required Knowledge and Skills**:
- Demonstrated experience in international Customer Service
- Strong problem-solving abilities
- Active listening and effective communication skills
- Proficiency in written and spoken English
- Intermediate level of proficiency in French
- Knowledge of export processes is highly desirable
**What’s great about working with us**:
- Culture: Join a friendly team with different nationalities.
- Open working space with Best-in-class equipment: High performance PC with huge monitors.
- Office hours: M-Th 8.30 - 17.30 and Fri 8.30 - 15.30 (with flexible hours on demand).
- Social benefits: Continuous training and coaching, private medical insurance, transport ticket, in-house parking.
- Own canteen: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk and sandwiches service. Nicely prices
- Location: El Prat de Llobregat. Easy communication by public transport o private transport.
**Contact**:
**HR Team Spain**-
***:
- Job offer
**Job Details**:
**Job Title**
Customer Operations
**Business Sector**
Giesecke + Devrient Mobile Security TCD Iberia S.L.
Carrer del Número 114
nº 27
Polígon Pratenc
E-0
**Requisition ID**
23581
**Location**
Prat de Llobregat (Barcelona), Barc, ES
**Career level**
Experienced and Graduates
**Job Type**
Fulltime, Permanent
**Contact**
HR Team Spain
-
Customer Operations with German and English
hace 4 semanas
El Prat de Llobregat, España Page Personnel A tiempo completo.International Automotive Company based in the North of MadridInternational Automotive Company based in the North of MadridHandling of Customer calls (approximately 20 calls per day)Calls transfer to an automatic satisfaction survey (target defined min. 50% and satisfaction of client/supplier 4,5 out of 5)Handling and follow up of Customer e-mails.Query...
-
Development Operations Engineer
hace 7 meses
El Prat de Llobregat, España Clarivate A tiempo completoWe are looking for a Development Operations Engineer to join our team. This is an amazing opportunity to work on Ex Libris, our SaaS solutions designed for libraries. The team consists of 6 people and is reporting to the Manager, Development Operations Engineering. We have a great skill set in Cloud and we would love to speak with you if you have skills in...
-
ERP Operations Manager
hace 2 meses
El Prat de Llobregat, España Signode A tiempo completo**Job Summary**: We are seeking an experienced ERP Operations Manager to join our global IT team at Signode. In this pivotal role, you will oversee the daily operations of our ERP systems, ensuring 99.99% uptime and managing both cloud and on-premise environments. You will drive operational excellence by implementing and managing global processes and...
-
Bcn Customer Service
hace 6 meses
El Prat de Llobregat, España Vueling A tiempo completoAt **Vueling**, we love things to happen. We always try to go one step further and do it better. More than a job - it's a way of life. That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other. We are one of Europe’s leading low-cost airlines, with special relevance in the...
-
Bcn Customer Service
hace 6 meses
El Prat de Llobregat, España Vueling A tiempo completoWelcome to this recruitment process with Vueling! Let's start by getting to know us better! **At Vueling, we love things to happen. **We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good. Our team is made...
-
Customer Service Operations Specialist
hace 1 semana
Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completoLeica Biosystems is a global leader in cancer diagnostics, driven by a mission to advance patient care and improve lives.We are seeking an experienced Customer Service Operations Specialist to join our team in Barcelona. This on-site role will provide support to customers and sales teams through various channels, including sales representative orders and...
-
Customer Success Enterprise Manager
hace 4 meses
El Prat de Llobregat, España MioDottore A tiempo completoCompany Description Role Overview: As a Customer Success Enterprise Manager with a strong focus on data analysis, you will play a pivotal role in understanding and leveraging metrics, specifically Customer Churn and Monthly Recurring Revenue (MRR) Expansion. You will utilize your expertise in data analysis and synthesis to develop and implement...
-
Customer Operations Manager
hace 3 meses
l'Hospitalet de Llobregat, España Gram Precision SL A tiempo completoComo Customer Operations Manager, tendrás la responsabilidad de gestionar y optimizar todos los aspectos relacionados con la atención al cliente y el servicio posventa. Tu labor será clave para unificar procesos y mejorar la satisfacción del cliente en nuestros diversos canales de distribución, e-commerce y mercados internacionales. Es una posición...
-
Customer Operations Specialist
hace 7 meses
Torroella de Montgrí, España Suntransfers A tiempo completoBased in Barcelona's 22(at) district and with our Customer Operations Hub in Torroella de Montgrí (Costa Brava, Girona), Suntransfers has grown from a startup in 2008 into one of Europe's largest door to door airport transfer companies. We provide a standout choice of services and destinations ranging from VIP city transfers to low-cost taxis, operated from...
-
Customer Operations Specialist
hace 7 meses
Torroella de Montgrí, España Suntransfers A tiempo completoBased in Barcelona's 22(at) district and with our Customer Operations Hub in Torroella de Montgrí (Costa Brava, Girona), Suntransfers has grown from a startup in 2008 into one of Europe's largest door to door airport transfer companies. We provide a standout choice of services and destinations ranging from VIP city transfers to low-cost taxis, operated from...
-
Datagen Engineer
hace 7 meses
El Prat de Llobregat, España Giesecke+Devrient A tiempo completo**In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure solutions for billions of people around the globe. At Giesecke+Devrient, you will play a key role in realizing the digital transformation.** **Responsabilities**: - Coordinate activities between customers and internal resolver groups as well as...
-
After-sales Technician
hace 6 meses
El Prat de Llobregat, España Talent Search People A tiempo completoPerfiles Atención al Cliente y Soporte Técnico De duración indefinida El Prat de Llobregat, Spain Completa Salario competitivo - Incorporación inmediata **¿Dónde trabajarás?**: Our client is a world leader in residential swimming pool equipment and is well-established in over 60 other countries since 1925. **¿Qué harás?**: - In your...
-
Security Operations Specialist
hace 2 semanas
Hospitalet de Llobregat, Barcelona, España Gmv A tiempo completoAbout the RoleWe are seeking a highly skilled Security Operations Specialist to join our team in Paris. As a SIEM expert, you will be responsible for managing the SIEM security systems for one of our clients, ensuring the safety of their computers, networks, and data from cyber-attacks.Key ResponsibilitiesSupport the operations of customer security...
-
Customer Service Coordinator
hace 1 semana
Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completoAbout the RoleLeica Biosystems is a global leader in cancer diagnostics with a mission to advance cancer diagnostics and improve lives. We're seeking an experienced Customer Service Coordinator to join our team.This on-site role provides critical support to customers and sales teams, ensuring seamless interactions across various media channels. As a key...
-
Customer Service Coordinator
hace 2 semanas
Hospitalet de Llobregat, Barcelona, España Leica Biosystems A tiempo completoAbout Leica BiosystemsWe are a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our mission is to Advance Cancer Diagnostics and Improve Lives. We believe that every moment matters when it comes to cancer diagnostics.Job DescriptionThis on-site role provides support to Customers and Sales teams in all forms...
-
Cargo Operations Manager
hace 2 meses
Campo de Caso, Asturias, España A.P. Moller - Maersk A tiempo completoCargo Operations ManagerAt A.P. Moller - Maersk, we are looking for a skilled Cargo Operations Manager to join our team. This key role demands a versatile and hands-on approach, requiring a blend of strategic thinking and operational acumen. The focus will be on enhancing the customer experience by eliminating unhappy flows, optimizing cargo operations,...
-
Soft Services Manager
hace 4 semanas
El Puerto de Santa María, Cádiz provincia, España Airbus Operations SL A tiempo completoAn opportunity for a General & Site Services Manager has arisen within Airbus Operations, Cádiz. **RESPONSIBILITIES** - The jobholder supports the organization of Facility Management & Real Estate Spain (HMSSx) in Cádiz in order to achieve operational and strategic company objectives and functional objectives in full compliance with relevant regulations....
-
Technical Support Executive
hace 7 meses
El Prat de Llobregat, España DOW JONES A tiempo completoDescription : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...
-
Cloud-Ready Java Backend Developer
hace 1 mes
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoWe are seeking a skilled Cloud-Ready Java Backend Developer to join our team at Webfleet Solutions. With at least 5 years of experience in Java development, you will be responsible for designing and implementing efficient cloud-based solutions that meet the needs of our rapidly growing business.As a key member of our development team, you will work closely...
-
Customer Service Operations Coordinator
hace 4 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Romeu Group A tiempo completoCompany OverviewRomeu Group is a vibrant, international and constantly growing holding of companies dedicated to the logistics sector. We strive to ensure that our employees develop professionally and personally with us. Our goal is to become a leader in the industry by investing in training and promoting from within. Job SummaryWe are seeking a highly...