Customer Retail and Ecommerce Service Expert in
hace 6 meses
Taken
Net of bijna klaar met je MBO-4 of HBO studie? Klaar om je koffers te pakken en naar het land van heerlijke paella en bachata te verhuizen? Voor onze cliënt, zijn we op zoek naar talenten met een klantgerichte instelling die de volgende stap willen zetten om deel uit te maken van een internationaal en leuk team. Mis deze kans niet om je carrière een vliegende start te geven
Jouw verantwoordelijkheden als Customer Retail and eCommerce Service Expert zijn onder andere:
- Uitdagende rol in eCommerce klantensupport
- Klanten helpen via telefoon en chat voor fijne online winkelervaringen
- Onopgeloste winkeloproepen afhandelen en vragen efficiënt registreren
- Prioriteit geven aan uitzonderlijke klanttevredenheid
- Zich houden aan projectspecifieke procedures
- Samenwerken als een team om de doelen te bereiken
**Wat je nodig hebt om te slagen in deze rol**:
- Je werkt graag in een dynamische omgeving
- Je begrijpt taken en processen gemakkelijk
- Je hebt sterke communicatieve vaardigheden
- Je streeft altijd naar succes
- Een positieve houding : )
- Je spreekt vloeiend Engels en bent op native niveau in het Nederlands
- Multitasken is niks vreemds voor je
- Je bent bekwaam in Microsoft Office
- Je bent zelfgemotiveerd
- Een verlangen om anderen te helpen
Vereisten
Wat zit erin voor jou?
- 1-jarig contract voor bepaalde tijd (proefperiode van 30 dagen)
- Werktijden: MA - VR 08:00 - 21:00, ZA 09:00 - 17:00, ZO 11:00 - 17:00
- Competitief pakket: €1450 per maand, max €1800 (maandelijkse bonus tot €150)
- Maaltijdcheques: €7,23 per werkdag
- Privegezondheids
- en tandartsverzekering na 6 maanden
- Verhuispakket voor niet-Spaanse bewoners: 12 maanden huisvesting in een gedeeld appartement voor €280 voor het hele jaar (afgetrokken van het salaris) + tot €400 vergoeding voor vliegtickets na 6 maanden
- €20 maandelijkse transporttoelage
- Uitgebreide training, professionele groei en carrièremogelijkheden
**Jouw toekomstige bedrijf**:
In 2000 hebben twee Franse ondernemers een startup opgericht en vandaag leiden ze een wereldwijd merk. Hun groei en oplossingsgerichte diensten worden erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waarmee ze nu samenwerken. Ze zijn uitgegroeid tot een van de grootste internationale aanbieders van klantbelevingsoplossingen met meer dan 75.000 meertalige medewerkers in meer dan 50 landen over de hele wereld, en ze zijn op zoek naar nieuwe leden om met hen mee te gaan op hun reis in hun hub.
\#vacature #solliciteernu
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