Customer Service Representative

hace 5 meses


Malaga, España Webhelp A tiempo completo

**Customer Service/Support**

**Location**
- Málaga, Spain**Language**
- Swedish***

**Description**:
In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or services.

Reimagine your career

Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.

We’re on the lookout for a **Swedish-speaking Customer Representative (On-site)** to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At **Concentrix,** there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a **Customer Representative** on our team, you will:

- Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries
- Handle calls that are not answered by stores and submit customer inquiries via CRM systems
- Work together as a group and achieve set goals

Concentrix is a great match if you:

- Have a proficient or bilingual level of Swedish and advanced level of English
- Are adaptable, customer focused and results orientated
- Can learn tasks and processes
- Desire to work with good customer experiences
- Are energetic with well-developed communication skills
- Have good telephone communication skills, and excellent time management skills
- Have good computer skills, knowledge and experience of Microsoft and Internet.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Part-time 20 hours/week contract: rotative Monday to Friday 09:00 to 13:00
- Salary 8 590 euros gross/year + up to 1 800 euros gross/month in bonus
- Central location in Malaga
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

Reimagine the best version of you

Concentrix is an equal opportunity employer

**RRQ24-001456-1-SWEDEN



  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...


  • Malaga, España JUJUR A tiempo completo

    Position: Portuguese + Swedish Customer Service Representative Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonus **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits - Use cheat sheets, guides and...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Norwegian*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Dutch*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Malaga** and provides service support and resolution of routine problems regarding client's products...


  • Malaga, España JUJUR A tiempo completo

    Position: Norwegian Customer Service Representative Location: Benalmadena (Málaga), Spain or remote (work from home) Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES: - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests -...

  • Customer Service

    hace 5 meses


    Malaga, España JUJUR A tiempo completo

    Position: Danish Customer Service & Sales Representative Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + uncapped commission **DUTIES AND RESPONSIBILITIES**: - Log call details onto call management systems and provide response and resolution within SLA - Escalate potential service issues initially with Mentor - Follow all...


  • Malaga, España Decoded HR A tiempo completo

    **About Us**: Decoded HR is a Human Resources consulting firm dedicated to partnering with companies that prioritise HR within their organisation and require a trusted outsourcing business partner to manage their In-House-Like People Departments. We specialise in offering strategic guidance and impactful HR solutions, leveraging technology to enhance human...


  • Malaga, España Patrique Mercier Recruitment A tiempo completo

    Hey there! Are you fluent in Norwegian and passionate about providing top-notch customer service? If 'yes', we've got an amazing opportunity for you! We're on the hunt for a Norwegian Customer Support Representative to join our team in sunny Benalmádena!**Role Description**:As our Norwegian Customer Support Representative, you'll be the first point of...


  • Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is on-site in our facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you looking...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Danish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully **renovated facility** **in Malaga **and provides service support and resolution of routine problems regarding client's...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain*** **Description**: - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully **renovated facility** **in Malaga **and provides service support and resolution of routine problems regarding client's...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or...


  • Malaga, España Blu Selection A tiempo completo

    Are you interested in the banking industry? Do you want to work with helping people while working in an upbeat and motivating environment? If your dream is living in an interesting country while getting international career experience, then this job in Malaga might be for you! Tasks Your responsibilities and impact as a Customer Representative will be: -...


  • Malaga, España HireOn Ltd A tiempo completo

    HireOn Ltd Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office. Position: Customer Support Representative Location: Benalmadena, Spain Employment type: Full-time **Salary**: 1700 euro gross/month **DUTIES AND RESPONSIBILITIES**: -...


  • Malaga, España Multilingual Jobs Worldwide A tiempo completo

    Dutch-speaking Customer Representative to marvelous Malaga, Spain! **Job details**: **Location** Málaga **Discipline** - Customer Service**Reference** 35343 **Contact Name** Fee Loobuyck **Job description**: **One of our clients is looking for a customer friendly and enthusiastic Customer Representative to work for the Dutch market!** **The role** -...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** French Speaking Customer Representative **to join our exciting projects, with leading...


  • Malaga, España Careerxtra A tiempo completo

    We are working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Support Representative for their Málaga office. Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: - Handle incoming contact from customers via phone and mail - Assist customers and deal...


  • Malaga, España Careerxtra A tiempo completo

    We are working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Málaga office. Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: - Handle incoming contact from customers via phone and mail - Assist customers and deal...