Senior Account

hace 3 meses

Valencia, España Symanto A tiempo completo

**Your job will be**:
**Project management**
- Oversee all aspects of customer deliverables, encompassing design, development, planning, and execution of strategic project roadmaps aligned with customer business goals.
- Possess knowledge of databases and SQL for efficient data retrieval and manipulation.
- Utilize?insights into consumer segments, behavior, and psychology to interpret data within the context of consumer preferences and trends.
- Effectively interpret extensive data and present research findings in a compelling, story-driven manner, addressing fundamental client business objectives.
- Display adaptability in response to changing consumer preferences and market dynamics.
- Exhibit strong problem-solving abilities to identify business challenges and formulate analytical solutions.
- Ensure the alignment of activities with strategic?account?goals, driving program renewals and incremental expansions while managing program profitability.
- Identify opportunities for product development based on client needs and demands.
- Demonstrate leadership by mentoring and training junior staff.

**Account management**
- Build and maintain multi-level client relationships, understand client needs, and manage expectations effectively.
- Establish and maintain a trusted and strategic advisor relationship with assigned clients, ensuring retention and satisfaction.
- Deliver progress meetings to clients and ultimately present final deliverables.
- Handle new client onboarding and training.
- Collaborate with the sales team in proposal preparation and identifying further sales opportunities.
- Consultative sales ongoingly for up / cross sales opportunities with clients

**Your profile**:
**Education, Required Skills and Experience**
- Bachelor’s degree in business, economics, marketing, market research or related field with technical understanding/experience
- Fluency in English and German is a must.
- Minimum 5 years’ experience in customer relationship/account management, strategic program management, consulting, sales/business development, account management, and/or project management in a business-to-business environment
- Strong and dynamic experience in business data intelligence (market research, insights department, consultancy)
- Have solid understanding on marketing, consumer insights, business strategy and social media performance
- Experience working with big data; excellent understanding of data analysis and visualization tools (Tableau, PowerBI) and techniques.
- Strong working knowledge of MS Office
- Customer-oriented, good understanding of clients´ needs and good client service
- Strong communication & relation building ability with key stakeholders (especially externally to clients).
- Creativity and good problem-solving skills
- Quality-driven
- Excellent team-player

**Preferred Skills and Experience**
- Master’s degree in computer science, data science, applied mathematics, statistics, econometrics or engineering with at least one year of business curriculum and one year of data and analytics / statistics curriculum.
- Psychology/business psychology background and/or experience in business psychology
- Working knowledge of the following data analytics technologies and concepts: clustering, topic modelling, supervised and unsupervised learning model evaluation; data transformation (e.g. SQL); data visualization (plotting charts and dashboards)
- Experience using HubSpot
- Experience in one of the following industries: Software, Hospitality, Pharmaceutical, Gaming, Financial Services, Automotive, B2B (any industry), and/or Retail

**What we offer**:

- Innovative idea and technology
- Flexible working time
- Home Office possibility
- Great people to work with in an international environment
- Chance to develop and grow with the company
- Out-of-office events

**Are you interested?**:
_ Symanto is an equal-opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership, or disability status._
- We make recruiting decisions based on business needs, job requirements, your experience, and skills. We value your willingness and enthusiasm to make things happen._

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