Llp - Head of Account

hace 3 semanas

Valencia, España DHL A tiempo completo

DHL Supply Chain Valencia Center of Excellence is plenty of job opportunities to start or further develop your career in Logistic sector. Join us in an International, multicultural CoE in Valencia were diversity is our DNA: 22 nationalities, more than 15 languages, 51% women, 5 generations.

**Is Logistics your passion?**

We are looking for a **Head of Account**:
**Role Purpose**

Leadership of the account to orchestrate the customer's supply chain through an effective customer partnership.

Responsible for the building, leading, developing and motivating a world class account team.

To drive Value Creation across the customer supply Chain unlocking value for the customer and DHL.

To ensure service excellence through a culture of continuous improvement and an engaged team.

To lead and continue to develop a strategic programme of change for the customer to support customer strategic and business objectives together with supporting the development of the LLP product.

**Key Tasks**:
Build and maintain strong working relationships within the customers business to ensure all targets are met

Develop/achieve agreed budget, revenue and profit

Review and Manage Key Performance Indicators (KPI's) to meet contractual terms and DHL expectations

Develop effective plans for business and development of customer account

Create a culture of continuous improvement

Create and maintain a positive working environment

Change management leadership, coaching and developing employees

Review effectiveness of planning, operational, and IT teams to ensure that quality of service delivery is maintained; continuous improvement is clearly demonstrable and cost-down targets are achieved

Ensure the customer's diverse business units are managed and serviced in terms of their logistics requirements

**Requirements.**

5 Years senior management experience within operations in Supply Chain.

Effective experience in temperature controlled transport.

LLP/4PL Experience at leadership levels an advantage (size, scope & effectiveness)

At least 5 years experience Senior Account Management experience (customer facing)

Operations management with P&L responsibility (strong business and commercial acumen)

Effective organization skill with ability to manage delivery of activities through multiple stakeholders

A proven change leader with a highly self motivated mind-set for excellence & innovation

Knowledge of sector customer trends and needs

Requires 25% National / International travel

University degree National & International

English and Spanish proficiency. Desirable other languages

For more info about** DSC** **Lead Logistics Partner** use links below:

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