Account Manager

hace 1 mes

Barcelona, España Appodeal A tiempo completo

**Position Overview**:
The Account Manager will serve as the primary point of contact for our clients, ensuring the successful execution of digital advertising campaigns through our Demand Side Platform (DSP). This role involves managing client relationships, overseeing billing and invoicing processes, and collaborating with internal teams to develop and execute strategic account plans. The Account Manager is responsible for ensuring client satisfaction, revenue growth, and account retention.

**Key Responsibilities**:

- Client Relationship Management:
Serve as the main interface with clients, building and maintaining strong relationships.

Address client inquiries and resolve issues in a timely manner.
- Billing and Invoicing:
Manage the billing process, including reviewing and verifying IOs (Insertion Orders), and ensuring accurate and timely invoicing and collections.

Monitor and report on dashboard revenue versus invoiced and collected revenue.
- Account Planning:
Develop and execute comprehensive account plans for each client.

Collaborate with Media Buyers to align strategies and ensure successful implementation of plans.
- Account Management:
Monitor campaign performance and work with internal teams to optimize as necessary.

Provide regular reports and insights to clients, focusing on value and ROI.
- Internal Sales Support:
Collaborate with the sales team and Share client feedback and market insights with the sales team.

**Qualifications**:

- Minimum of 3+ years of experience in account management or client services within the Adtech or digital marketing industry.
- Strong understanding of DSPs, programmatic advertising, and the digital advertising ecosystem.
- Exceptional communication and interpersonal skills.
- Detail-oriented with strong organizational and multitasking skills.
- Ability to work independently and collaboratively within a team environment.
- Ability to work efficiently within tight deadlines in a dynamic, fast-paced environment.

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