Southern Cluster Head of Cx
hace 6 meses
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma’s Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.
Job Title: Southern Cluster Commercial Operations Head
Location: Barcelona, Hybrid
**Job Description**:
This position will own and lead the commercial operations function for a cluster of markets. Implement Sales Training & Sales force Effectiveness processes and plans related to SFE, sales incentive planning, segmentation and targeting, developing, and delivering training programs that enable the organization's sales force to maximize its sales potential for a specific cluster of markets.
Key Responsibilities- Lead Commercial Operations Management / Generalist strategy and direct all commercial operations activities including managing Sales Force onboarding framework across all BU's, support Sales Capability Champions and create learning curriculum in Galderma’s LMS (e.g., PATH) environment.- Design and develop plans and lead projects for Sales Academy- Define and develop processes and procedures to coach and prepare Sales Capability Champions/Sales Trainers/Head of Sales from the markets across different business units to be equipped for them to deliver and sustain sales capability programs across different sales roles.- Working to be responsible for driving and implementing business strategy for cluster of markets.- Implement Sales Training & Sales force Effectiveness processes and plans related to planning, developing, and delivering training programs that enable the organization's sales force to maximize its sales potential.- Support cluster markets with CRM, Data Analytics, Segmentation and Targeting, Incentive Compensation and Sales Training & Sales force Effectiveness plans across all 3 business units.- Track sales performance and support cluster BU heads in implementing business strategies.- Collaborate with team to promote sales excellence through various means, including metrics management, analyses of sales results, customer segmentation and targeting and coaching.
Skills & Qualifications- Strong background in consumer of beauty care market, managing large & complex projects.- Capability of managing a team and train them/define a strategy for the development of the team.- Effective experience in CRM, Data Analytics, Sales force, etc.- Experience in tracking sales performance and support cluster BU heads in implementing business strategies.- Experience in global environment.- Product launch background.
What we offer in return- You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.- You will receive a competitive compensation package with bonus structure and extended benefit package.- You will be able to work in a hybrid work culture.- You will participate in feedback Loops, during which a personalized career path will be established.- You will be joining a growing company that believes in ownership from day one where everyone is empowered
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Barcelona, España Galderma Pharma S.A A tiempo completo.Southern Cluster Commercial Operations HeadLocation: Barcelona, HybridJob DescriptionThis position will own and lead the commercial operations function for a cluster of markets. Implement Sales Training & Sales Force Effectiveness processes and plans related to SFE, sales incentive planning, segmentation and targeting, developing, and delivering training...
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