Customer Service

hace 5 meses


Poligono Industrial Alcobendas, España Straumann Group A tiempo completo

STRAUMANN

Con sede central en Basilea (Suiza), el Grupo Straumann se sitúa en la cúspide de la innovación dental, con un alcance que abarca más de 100 países de todo el mundo. Nos enorgullecemos de nuestra amplia red de filiales de distribución y socios, con marcas mundiales como Straumann, Neodent, Medentika, DR SMILE, TeethToday y muchas más. Nuestra misión: Revolucionar el cuidado dental, ofreciendo una amplia gama de productos, soluciones y servicios, desde implantes dentales y biomateriales hasta equipos digitales y software.

Únete a nosotros a formar parte del equipo de Iberia. Estamos buscando un Customer Service (M/F/x) En esta posición, reportará directamente al Customer Service manager, siendo parte del equipo para la gestión de pedidos, resolución de incidencias y soporte a los clientes.

**RESPONSABILIDADES**:

- Soporte al cliente, ventas, administración y coordinación de pedidos, resolución de incidencias, etc.
- Dar consejo, orientar y clarificar cualquier duda o incidencia de los clientes, aportando la mejor solución en cada caso.
- Proporcionar información de producto a nuestros clientes (precios, descripciones técnicas, etc)
- Hacer ofertas de acuerdo a la segmentación de clientes establecida.
- Archivo de documentación.
- Cualquier otra tarea derivada de las necesidades del puesto.
- Alta de clientes en SAP.
- Creación de pedidos de ventas en el sistema

**TU PERFIL**:

- Al menos 2 años de experiência en puesto similar.
- Valorable experiência en el sector farma o dispositivos médicos.
- Grado Superior o similar.
- Conocimientos de SAP.
- Microsoft office nível usuario.
- Gestión de CRM valorable.
- Inglés medio imprescindible.
- Un equipo creativo, inspirador y comprometido con una misión: #More than Creating Smiles, Restoring Confidence
- Un buen ambiente de trabajo con oportunidades de crecimiento.
- Paquete de beneficios sociales.
- Flexibilidad horaria.


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