Business Support Assistant

hace 4 semanas


Madrid, España WTW A tiempo completo

El equipo de Administración de H&B se encarga de dar apoyo a los equipos de negocio en la realización de tareas administrativas (gestión documental, grabación de datos, seguimiento de la facturación, control de liquidaciones etc.) cumpliendo con el modelo de excelencia operativa e utilizando diferentes herramientas corporativas. El equipo trabaja en coordinación con el resto de equipos que prestan apoyo al negocio así como con el equipo de Business Support de otras líneas de negocio distintas a Health & Benefits, para toda la geografía.

H&B Health & Benefits:
El equipo de Health & Benefits es responsable de asesorar a nuestros clientes sobre todos los aspectos de la gestión de los beneficios de sus empleados. Asesorar e implementar beneficios de riesgo y otros productos y seguros relacionados con la salud y el bienestar son aspectos clave de este servicio. Los beneficios flexibles son otra parte importante de nuestra oferta de servicios.

**El Puesto**

Nos encontramos en la búsqueda de un administrativo de back office, que reporte responsable del equipo y que pueda realizar las siguientes funciones, cumpliendo con el modelo de excelencia operativa de la unidad de negocio:

- Revisión, control, archivo y envío de documentación recibida (pólizas, suplementos, recibos, facturas, etc.);
- Seguimiento, control y descarga de documentación;
- Comprobación, mantenimiento y control de la base de datos;
- Registro y grabación de datos correspondientes a la documentación anterior en las diferentes herramientas;
- Seguimiento y reclamación de la facturación pendiente y apoyo a los ejecutivos de negocio, en la resolución de incidencias;
- Realización de auditorías internas de control de la calidad de los procesos;
- Entender las necesidades reales de la organización, así como los requerimientos de operaciones y negocio;
- Colaboración con el resto de las áreas implicadas en la gestión del negocio.

**Requerimientos**
- Imprescindible habilidad para trabajar en equipo
- Conocimiento alto de ofimática (Word, Excel, PPTs)
- Organización, entusiasmo, actitud positiva, capacidad de trabajo, proactividad y gusto por el aprendizaje
- Flexible en el cambio de prioridades y capacidad de adaptación a los requerimientos del negocio
- FP Administración o relacionado
- Se valorará experiência en back office, beneficios sociales, VisualSeg y CRM

**Equal Opportunity Employer



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