Account Executive, Hilton Direct

hace 2 semanas

Madrid, España Hilton A tiempo completo

Hilton Direct Madrid is looking for an Account Executive to manage the groups and meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the Manager Hilton Direct. The primary role for this position is increase productivity of existing relationships.

**Position Summary**

The Account Executive will manage group and meeting inquiries of an assigned region/ HWS offices accounts, increasing business and productivity from them, with support and direction from the Manager, Hilton Direct, and in line with the overall Hilton Direct strategy.
- Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels
- Strategic identification of potential new accounts and business opportunities
- Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions
- Acts as communicator between accounts and hotels, shares brand knowledge
- with clients and client knowledge with hotels
- Documents development of business opportunity within relevant systems and reports them

accordingly, with the support of the Group Sales Support role
- To present Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values
- To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels
- Assesses actual performance compared to targets
- Enforces policies and procedures to improve overall operations and effectiveness.
- Ensure proposals and contracts presented negotiated with customers are checked/validated
- Support accurate communication of sales promotions and information that relevant people
- Coordinate any required administrative work in terms of reporting of figures
- Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager
- Update manuals and other department related documents; trainings for new team members
- Adheres to measurements of ROI to ensure overall effectiveness
- Comply with all policies, systems and procedures as laid down by the Manager Hilton Direct

Direct report: None

**What are we looking for?**

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

- Effective collaborative skills to build positive relationships with internal and external stakeholders
- Languages:

- Fluent/ Native in English and in a European language among French, Spanish, and Italian.
- Fluency in a 3rd language among those mentioned above is desirable
- Strong administrative and organizational focus to work in a highly structured way
- Persuading and influencing skills
- High level of verbal and written communication skills
- Willingness to develop and take responsibilities while working within a team but also self-dependent
- Good knowledge of market segments
- Understanding of competition and marketing strategies
- Able to manage conflict
- Good in interpreting and analysing data
- Usage and knowledge of other Sales Systems, e.g. Salesforce
- Understanding of sales process; tools, measurements and systems
- Understanding of business needs of hotels and clients

**Required Qualification**
- Minimum Education: High School/ Tourism/hospitality Diploma
- Previous experience in Group Conference, Events GC&E or Sales Department

**Preferred Qualification**
- Education: BA/BS/ Bachelors Degree

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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