Desktop Support Technician L1 Es
hace 4 meses
Educational Qualifications: Degree in Computer Science or IT domain
Experience needed: min 1 to 3 years of relevant experience
a) Smart hands & eyes, PC Break Fix & Repair (IMAC), kiosk support, concierge support, project, asset management & disposition, site support specialists, advanced swap deport repair, Capital Asset Management, Installations and migration, Meeting & Collaboration Services and project Management.
b) - IMAC-Install Move Add and Change
- Migrations
- Repair Services
- EUCE-End User Computing Environment covers the performance of IMAC, Incident and Inventory
- Asset Management Services
- Equipment Disposal
- PC Replacement Programme
- Loan Pool
c) - VIP Concierge Services
- Control Self Assessments (CSA / Audit Services)
- Smart Hands & Eyes
- Cable Patching Service Structured
- Network Devices / Services IMAC
- PABX IMAC
- Telephony IMAC
- Data Recovery Services
- Inventory Management (spare pool, loaner pool, CBD inventory)
d) - Service Request Management
- Image, Print, Scan Services
- Infrastructure Support Services
- Kiosk Services
- Meeting Site Support
- Large Virtual Meeting Support (CEO Webcast)
**Language skills**:
Local Native of Spain
English
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