Customer Success Manager

hace 2 semanas

Barcelona provincia, España Trans.eu A tiempo completo

**We propose an exciting and rewarding professional journey in contributing together to the digitalisation of transportation&logistics sector**:
**Customer Success Manager with English and Spanish for our office based in Barcelona.**

Trans.eu Group S.A., one of the major Freight Tech in Europe, established in 2004 and with more than 1000+ committed employees located in 20 entities across Europe who are designing, developing and supporting state of the art software and services for the road transport ecosystem.

We believe people make great companies, not the other way around.

In our daily work, we are guided by values that are consistent with our mission: "We are smart and fair people, who create the Dragon Culture Organization".

Our values are: Delivery, Respect, Awareness, Growth, Openness, Now with passion.

**So let's get down to business, what is the offer about?**

You work full time 40 hours/week, so 8 hours/day which you partly spend in your home office and partly in our office in Barcelona

On top of that, you will receive a performance-related bonus in the form of a gross monthly salary paid out quarterly. We will set the goals at the beginning of the quarter using the OKR method.

We provide you with the necessary equipment (laptop, headset, additional monitor and more) so that you can work from home too... although the coffee in our Barcelona office is excellent.

You want to make a career with us? Well, yes please Increase your knowledge level and celebrate your personal successes during your employee journey at Trans.eu. We are a familiar and dynamic company with a constantly growing team in a flexible working environment with flat hierarchies.

You will receive transparent and fair feedback in regular meetings - we want you to know exactly where you stand, what your next tasks are and where your journey can take you.

With video training and customized coaching and training, you can also enjoy our excellent induction and further training.

**And what does the job look like?**

You coordinate the onboarding of new customers and ensure that our customers understand the product and are successfully using it.

You are the mouthpiece of our customers, accompany them on the entire customer journey and represent their interests within our organization.

You conduct (online) product training and inform our customers about - product news, updates, and new functionalities.

Through your regular, proactive relationship with the customer, you identify cross
- and up-selling potentials and find a solution in case of complaints and claims.

You know how to recognise emerging problems in advance and proactively eliminate them. You will be supported by our internal specialist department

You support the team in the further development of the process and contribute your own ideas.

**We Offer**:

- Company training
- Office close to the beach
- A competitive salary
- Diverse and dynamic work environment
- Work-life balance and support for career development
- Company parties
- Flexible working hours and home office
- Free drinks

**Salary**: 1,500.00€ - 2,000.00€ per month

**Experience**:

- Logistics/Customer Success Management/SaaS: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: Hybrid remote in Barcelona provincia

  • Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Kantox Limited A tiempo completo

    We are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...

  • Customer Success Manager

    hace 2 semanas

    Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Customer Success Manager

    hace 2 semanas

    Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Kantox A tiempo completo

    We are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...

  • Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Kantox A tiempo completo

    We are looking for a Customer Success Manager who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...

  • Manager, Enterprise Customer Success

    hace 2 días

    Barcelona, España Autodesk, Inc. A tiempo completo

    .Manager, Enterprise Customer Success page is loaded Manager, Enterprise Customer Success Apply locations Barcelona, ESP time type Full time posted on Posted 2 Days Ago job requisition id 24WD78216 Job Requisition ID #24WD78216 Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success...

  • Customer Success Manager

    hace 2 semanas

    Barcelona, España Walters People A tiempo completo

    Nos encontramos en búsqueda de un Customer Success Manager para una reconocida empresa enfocada al sector forwarding, trabajan sobretodo para transporte terrestre y marítimo. Dicha vacante se encuentra dentro del departamento de transporte Intra Europeo. **Misión**: Reportarás directamente a la directora de transporte para el sur de Europa, y al...

  • Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet,SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Manager, Customer Success

    hace 1 semana

    Barcelona, Barcelona, España Nutanix A tiempo completo

    Job SummaryNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe.About the teamNutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will focus on driving...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, España Ikigai Talent Goup A tiempo completo

    Spain, Barcelona Start-up Up to 55k Up-Sell, Cross-Sell Customer Success Manager role for a SaaS Comapany based in UK and Barcelona Kon'nichiwa! We are currently managing a **Customer Success role** for a **B2B & SaaS Company** with HQ in **London** and offices in **Barcelona.** This is a Start-up that works with **Cloud Computing** software, & a...

  • Customer Success Manager

    hace 2 semanas

    Barcelona, España Applied Software Technology A tiempo completo

    Spain - Sales - 1440 **Job Description**: **About Graitec Group** - Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the...

  • Customer Success Manager

    hace 2 meses

    Barcelona, España Graitec A tiempo completo

    About Graitec Group: Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe. About the Team Hiring: In the Customer Success...

  • Customer Success Manager

    hace 2 días

    Barcelona, España Netapp A tiempo completo

    Job Summary As a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...

  • Customer Success Manager

    hace 2 días

    Barcelona, España Zinklar A tiempo completo

    Direct message the job poster from ZinklarPeople Partner l Making the complex easy and accessible at @Zinklar l SaaS About UsZinklar is a global leading SaaS platform that turns Market Research into an everyday solution for companies worldwide. Our mission is to help clients make better and faster strategic decisions, in an agile and efficient manner. Our...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, España Qlik A tiempo completo

    **What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, España Qlik A tiempo completo

    **What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, España Qlik A tiempo completo

    **What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...

  • Customer Success Manager

    hace 1 mes

    Barcelona, España Qlik A tiempo completo

    Customer Success Manager Barcelona Barcelona, Catalonia, ES What makes us Qlik ? Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner Magic Quadrant...

  • Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Appinio Gmbh A tiempo completo

    (Senior) Customer Success Manager - DACH (m/f/d) Barcelona Barcelona, Catalunya, ES Your mission as a (Senior) Customer Success Manager As Appinio continues to revolutionize and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this...

  • Customer Success Manager, French Speakers

    hace 4 semanas

    Barcelona, España Mantu Group Sa A tiempo completo

    Madrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager! You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...