Customer Success Manager
hace 3 días
Job Summary As a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in establishing NetApp as a trusted partner in their success. Essential Functions Develop and nurture strong relationships with customers, becoming a trusted advisor and advocate throughout their journey with NetApp. Facilitate smooth onboarding activities, collaborating with customers to co-create a success plan tailored to their specific needs and goals. Conduct monthly service reviews & health checks with customers to assess product adoption, address challenges, and identify areas for improvement. Proactively engage with customers using data insights to monitor adoption and/or utilization, guiding them to recognize greater value • Maintain the customer inventory of assets & services while identifying/qualifying opportunities to expand, replace, or optimize their environments. Work closely with Sales, Support, and other Technical teams to ensure an exceptional customer experience and drive the customer success strategy with wider account team members Collaborate with Renewal Specialist and Field Sales to design success plans with the goal of value realization Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes and playbooks Job Requirements Bachelor's degree required or 3-5 years of B2B customer-facing experience or relevant experience Strong communication skills and emotional intelligence to build relationships and effectively address customer challenges Track record of success in fast-paced and dynamic environments, capable of handling multiple tasks and adapting to changing requirements Technical proficiency to understand customer needs and leverage product capabilities or internal resources to meet those needs Proven ability to cultivate valuable and outcome-oriented relationships with customers Capable of working independently and collaboratively with global internal and external teams Skilled in data analysis, providing actionable insights, and making recommendations Education Bachelor's degree required or 3-5 years of B2B customer-facing experience or relevant experience #J-18808-Ljbffr
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Kantox Limited A tiempo completoWe are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...
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Customer Success Manager
hace 2 semanas
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Customer Success Manager
hace 2 semanas
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Kantox A tiempo completoWe are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Kantox A tiempo completoWe are looking for a Customer Success Manager who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
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Manager, Enterprise Customer Success
hace 3 días
Barcelona, España Autodesk, Inc. A tiempo completo.Manager, Enterprise Customer Success page is loaded Manager, Enterprise Customer Success Apply locations Barcelona, ESP time type Full time posted on Posted 2 Days Ago job requisition id 24WD78216 Job Requisition ID #24WD78216 Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success...
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Customer Success Manager
hace 2 semanas
Barcelona, España Walters People A tiempo completoNos encontramos en búsqueda de un Customer Success Manager para una reconocida empresa enfocada al sector forwarding, trabajan sobretodo para transporte terrestre y marítimo. Dicha vacante se encuentra dentro del departamento de transporte Intra Europeo. **Misión**: Reportarás directamente a la directora de transporte para el sur de Europa, y al...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet,SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Manager, Customer Success
hace 1 semana
Barcelona, Barcelona, España Nutanix A tiempo completoJob SummaryNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe.About the teamNutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will focus on driving...
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Customer Success Manager
hace 3 semanas
Barcelona, España Ikigai Talent Goup A tiempo completoSpain, Barcelona Start-up Up to 55k Up-Sell, Cross-Sell Customer Success Manager role for a SaaS Comapany based in UK and Barcelona Kon'nichiwa! We are currently managing a **Customer Success role** for a **B2B & SaaS Company** with HQ in **London** and offices in **Barcelona.** This is a Start-up that works with **Cloud Computing** software, & a...
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Customer Success Manager
hace 2 semanas
Barcelona, España Applied Software Technology A tiempo completoSpain - Sales - 1440 **Job Description**: **About Graitec Group** - Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the...
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Customer Success Manager
hace 2 meses
Barcelona, España Graitec A tiempo completoAbout Graitec Group: Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe. About the Team Hiring: In the Customer Success...
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Customer Success Manager
hace 3 días
Barcelona, España Zinklar A tiempo completoDirect message the job poster from ZinklarPeople Partner l Making the complex easy and accessible at @Zinklar l SaaS About UsZinklar is a global leading SaaS platform that turns Market Research into an everyday solution for companies worldwide. Our mission is to help clients make better and faster strategic decisions, in an agile and efficient manner. Our...
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Customer Success Manager
hace 4 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager
hace 4 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager
hace 3 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager, French Speakers
hace 4 semanas
Barcelona, España Mantu Group Sa A tiempo completoMadrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager! You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...
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Customer Success Manager, French Speakers
hace 1 semana
Barcelona, Barcelona, España Mantu Group Sa A tiempo completoMadrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...
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Customer Success Manager
hace 1 mes
Barcelona, España Qlik A tiempo completoCustomer Success Manager Barcelona Barcelona, Catalonia, ES What makes us Qlik ? Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner Magic Quadrant...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Appinio Gmbh A tiempo completo(Senior) Customer Success Manager - DACH (m/f/d) Barcelona Barcelona, Catalunya, ES Your mission as a (Senior) Customer Success Manager As Appinio continues to revolutionize and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this...
