Customer Success Manager
hace 3 días
Direct message the job poster from ZinklarPeople Partner l Making the complex easy and accessible at @Zinklar l SaaS About UsZinklar is a global leading SaaS platform that turns Market Research into an everyday solution for companies worldwide. Our mission is to help clients make better and faster strategic decisions, in an agile and efficient manner. Our mobile-only platform allows marketers and researchers to gather consumer insights and market intelligence in just a few hours and results are delivered in real time.Are you Up for the Challenge?We are looking for an experience, motivated, and hands-on Customer Success Manager. The mission of our Customer Success team is to ensure our customers get value from our solutions, driving their adoption and expansion. The ideal candidate will be able to demonstrate a strong sense of accountability and an intrinsic drive to excel.What You Will Be Doing:Build strong relationships with key stakeholders in your accounts, ensuring both user satisfaction and high-level engagement.Develop and drive tailored success plans to maximize your clients' business outcomes and return on investment with Zinklar.Identify your clients' business goals and translate them into research initiatives, offering strategic guidance on how Zinklar's solutions can meet their needs.Monitor customer usage data, health indicators, and growth opportunities to translate them into strategies for success and mitigate risk.Take charge of the renewal process, being accountable for the retention and growth of your portfolio (both upsell & expansions).Partner closely with Professional Services, Ops, and Product teams ensure the success of customer research projects.Act as the voice of the customer within our company to help us continually incorporate customer feedback in our product development roadmap.What We Are Looking For:3+ years of Customer Success experience and at least 1 year in the market research industry or in a consultancy agency.You must be comfortable managing the entire customer lifecycle, including renewals, upsells, and expansion negotiations.Strong project management skills - you understand what it means to be responsible for a customer portfolio and to prioritize your time efficiently.You thrive when working on your own as well as when teaming up with peers and people from different departments.An entrepreneurial mindset and attitude. Bonus if you've worked in startups before.Fluency in both English and Spanish is required.Looking for problem-solvers with curiosity, accountability, and a positive attitude.The Good Stuff:We are motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family;Permanent ContractCompetitive base salary + attractive bonusFlexible work environment & hoursYou'll be part of a top-talented, dynamic, and multicultural teamWhy Zinklar and why now?Zinklar is disrupting the way companies make marketing and go-to-market decisions by bringing the consumers' voice to the center of the decision making process. Market research solutions in the market are outdated, costly and slow. Zinklar converted the market research into Software as a Service (SaaS). Our customers run surveys and collect data daily, in real time to make decisions. Zinklar has a global vision to lead the industry. Are you ready?Seniority level Seniority level Mid-Senior levelEmployment type Employment type Full-timeJob function Job function Customer Service, Consulting, and Business DevelopmentIndustries Market ResearchReferrals increase your chances of interviewing at Zinklar by 2xGet notified about new Customer Success Manager jobs in Barcelona, Catalonia, Spain .Madrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 6 days agoDirector of Global Customer Experience & Support Madrid, Community of Madrid, Spain 5 months agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 3 weeks agoMadrid, Community of Madrid, Spain 14 hours agoGreater Madrid Metropolitan Area 2 days agoCustomer Success Manager (Remote) FR/ES/EN Visit the Career Advice Hub to see tips on interviewing and resume writing.#J-18808-Ljbffr
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Kantox Limited A tiempo completoWe are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...
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Customer Success Manager
hace 2 semanas
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Customer Success Manager
hace 2 semanas
Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Kantox A tiempo completoWe are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Kantox A tiempo completoWe are looking for a Customer Success Manager who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
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Manager, Enterprise Customer Success
hace 3 días
Barcelona, España Autodesk, Inc. A tiempo completo.Manager, Enterprise Customer Success page is loaded Manager, Enterprise Customer Success Apply locations Barcelona, ESP time type Full time posted on Posted 2 Days Ago job requisition id 24WD78216 Job Requisition ID #24WD78216 Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success...
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Customer Success Manager
hace 2 semanas
Barcelona, España Walters People A tiempo completoNos encontramos en búsqueda de un Customer Success Manager para una reconocida empresa enfocada al sector forwarding, trabajan sobretodo para transporte terrestre y marítimo. Dicha vacante se encuentra dentro del departamento de transporte Intra Europeo. **Misión**: Reportarás directamente a la directora de transporte para el sur de Europa, y al...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet,SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
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Manager, Customer Success
hace 1 semana
Barcelona, Barcelona, España Nutanix A tiempo completoJob SummaryNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe.About the teamNutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will focus on driving...
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Customer Success Manager
hace 3 semanas
Barcelona, España Ikigai Talent Goup A tiempo completoSpain, Barcelona Start-up Up to 55k Up-Sell, Cross-Sell Customer Success Manager role for a SaaS Comapany based in UK and Barcelona Kon'nichiwa! We are currently managing a **Customer Success role** for a **B2B & SaaS Company** with HQ in **London** and offices in **Barcelona.** This is a Start-up that works with **Cloud Computing** software, & a...
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Customer Success Manager
hace 2 semanas
Barcelona, España Applied Software Technology A tiempo completoSpain - Sales - 1440 **Job Description**: **About Graitec Group** - Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the...
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Customer Success Manager
hace 2 meses
Barcelona, España Graitec A tiempo completoAbout Graitec Group: Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe. About the Team Hiring: In the Customer Success...
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Customer Success Manager
hace 3 días
Barcelona, España Netapp A tiempo completoJob Summary As a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
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Customer Success Manager
hace 4 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager
hace 4 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager
hace 3 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager, French Speakers
hace 4 semanas
Barcelona, España Mantu Group Sa A tiempo completoMadrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager! You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...
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Customer Success Manager, French Speakers
hace 1 semana
Barcelona, Barcelona, España Mantu Group Sa A tiempo completoMadrid Permanent Job LittleBIG Connection is actively looking for a Customer Success Manager You will join our teams in Madrid as a Customer Success Manager to play a key role in ensuring the continued success of our rapidly growing customer base. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and...
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Customer Success Manager
hace 1 mes
Barcelona, España Qlik A tiempo completoCustomer Success Manager Barcelona Barcelona, Catalonia, ES What makes us Qlik ? Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner Magic Quadrant...
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Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Appinio Gmbh A tiempo completo(Senior) Customer Success Manager - DACH (m/f/d) Barcelona Barcelona, Catalunya, ES Your mission as a (Senior) Customer Success Manager As Appinio continues to revolutionize and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this...
