Front Office Agent
hace 4 semanas
**FRONT OFFICE CUSTOMER SERVICE AGENT**
**About the Position**:
**Key Responsibilities**:
Provide exceptional customer service before, during, and after sales, creating an outstanding user experience for our clients.
Forward customer requests to the back office, ensuring proper follow-up and efficient resolution of each case.
Keep our CRM updated
Collaborate with billing tasks
**Requirements**:
Strong customer service orientation and excellent communication skills
Advanced proficiency in both spoken and written English
Degree or Higher Technical Certificate (CFGS) in Administration and Finance
Minimum of 5 years of experience in a similar role
**What We Offer**:
Permanent contract after an initial probationary period
Opportunities for professional growth within the company.
If you are a proactive customer-focused professional, we would love to hear from you
Tipo de puesto: Jornada completa
Sueldo: 20.500,00€-22.000,00€ al año
Horario:
- De lunes a viernes
Retribución complementaria:
- Bonus por objetivos
Idioma:
- Inglés (Obligatorio)
Ubicación del trabajo: Empleo presencial
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