Native French Speaking

hace 2 meses

Barcelona, España Webhelp A tiempo completo

**Location**
- Barcelona, Spain**Language**
- French***

**Description**:
**Brief overview of Role**:
Support, qualify and track incoming leads to achieve clients goals on the sourcing stream**Accountabilities**:
WHAT WOULD YOUR MISSIONS BE?
- More concretely, your daily life revolves around the following missions:
- Commercialize the latest product of the client. Your role will be to ensure the follow-up of the sales cycle until the customer's wish to book a room going through several steps
- Qualify prospects according to the criteria of our KYC (Know Your Customer)
- Qualify the needs of the prospect
- Pitch our value proposition, our apartments, and make sure that our solution matches the prospect's needs
- Retrieving and handling questions and/or objections throughout the sales cycle
- Retrieval of documents for the constitution of the reservation file
- Verification of documents against the criteria of our KYC
- Select the premises according to the criteria defined internally to maximize harmony between the inhabit-ants of the same residence
- Strategy, processes and tools
- Participate in the improvement of the B2C strategy, its execution and the evolution of processes and tools: we are constantly evolving, especially on our new product stream. We are counting on you to make your contribution
- Collect and disseminate feedback from leads to the teams concerned internally, in a process of continuous improvement
- Be irreproachable on the management and maintenance of our Salesforce CRM, the main tool for sales

**What we offer**:

- Fixed-term contract
- Full time position (39 hrs/week)
- Rotative shift: Monday to Friday 09:00 - 20:00 (Rotative)- Salary 21,000 euros gross/year + 3.000 euros gross/year in bonus
- Start date: Immediate
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*

**Requirements**:

- Endowed with an excellent relational sense, oral and written, which allows you to communicate effectively with potential customers.
- You are comfortable with a large volume of leads to process
- You are organized, methodical and resilient
- You are proactive, for this proposal, you are not afraid to take the phone and give everything to succeed in converting your lead into a customer, while respecting our processes and values Internal.
- You are native in the market language with advanced level of English in order to be able to evolve in an international environment (we speak French, English, Spanish and more)
- You are not afraid of numbers and have an appetite for the analytical dimension: KPIs and reporting are your friends
- Authenticity and self-confidence
- Business development experience is a plus- The period of holiday entitlement is fixed by mutual agreement between the company and the employee.

RRQ23-003953-1-FRANCE

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