French-Speaking Customer Service

hace 3 semanas


Barcelona, España Jr Spain A tiempo completo

col-wideJob Description:**French-speaking Customer Service in Barcelona**Is French your mother tongue? Are you curious, a problem solver person and a good listener? If you fit with this description, you are in the right placeWe have a Customer Service position with great benefits and career opportunities for you**French-speaking Customer Advisors in Barcelona**Share your passion for helping people while enjoying the Barcelona lifestyle.**About the Company**:It is a leading provider of professionally monitored security solutions. They have more than 4 million customers in 16 countries across Europe and Latin America. Its business model integrates product development, design, sales with installation and professional monitoring solutions.**Your Profile**:- You have excellent communication skills in French and you are fluent in English- You know to identify problems and find a solution- You are a sales-oriented person- You have experience in CRM or sales desirable- You are interested in B2C sales and technology- You are confident, disciplined and self-motivated**Your Responsibilities**:- Help customers to identify and understand technical inquiries- Identify the causes of potential technical issues- Analyse collected information to improve service- Guide customers remotely to resolve technical problems (inbound and outbound calls)- Make appointments with technicians when the issue cannot be solved remotely- Build customer loyalty and offer new products**Benefits**:- Full-time position, 39 hours/week, with two free days per week- Competitive Salary- Referral Program: Bring a Friend and get a Referral fee- Paid training (3 weeks)- Excellent work environment- Be part of a dynamic and international team- Get opportunities for career progressionIf you are proactive, self-motivated, and a great team player, join a young and multicultural team in Barcelona, a cosmopolitan and sustainable city, rich in culture, history, and diversity.



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