Native French Speaking

hace 1 semana


Barcelona, Barcelona, España Webhelp A tiempo completo

Location

  • Barcelona, Spain
    Language
  • French***
    Description:
    Brief overview of Role:
Support, qualify and track incoming leads to achieve clients goals on the sourcing stream
Accountabilities:
WHAT WOULD YOUR MISSIONS BE?

  • More concretely, your daily life revolves around the following missions:
  • Commercialize the latest product of the client. Your role will be to ensure the follow-up of the sales cycle until the customer's wish to book a room going through several steps
  • Qualify prospects according to the criteria of our KYC (Know Your Customer)
  • Qualify the needs of the prospect
  • Pitch our value proposition, our apartments, and make sure that our solution matches the prospect's needs
  • Retrieving and handling questions and/or objections throughout the sales cycle
  • Retrieval of documents for the constitution of the reservation file
  • Verification of documents against the criteria of our KYC
  • Select the premises according to the criteria defined internally to maximize harmony between the inhabitants of the same residence
  • Strategy, processes and tools
  • Participate in the improvement of the B2C strategy, its execution and the evolution of processes and tools: we are constantly evolving, especially on our new product stream. We are counting on you to make your contribution
  • Collect and disseminate feedback from leads to the teams concerned internally, in a process of continuous improvement
  • Be irreproachable on the management and maintenance of our Salesforce CRM, the main tool for sales

What we offer:

  • Fixedterm contract
  • Full time position (39 hrs/week)
  • Rotative shift: Monday to Friday 09:00 20:00 (Rotative)
  • Salary 21,000 euros gross/year euros gross/year in bonus
  • Start date: Immediate
  • Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)

Requirements:

  • Endowed with an excellent relational sense, oral and written, which allows you to communicate effectively with potential customers.
  • You are comfortable with a large volume of leads to process
  • You are organized, methodical and resilient
  • You are proactive, for this proposal, you are not afraid to take the phone and give everything to succeed in converting your lead into a customer, while respecting our processes and values Internal.
  • You are native in the market language with advanced level of English in order to be able to evolve in an international environment (we speak French, English, Spanish and more)
  • You are not afraid of numbers and have an appetite for the analytical dimension: KPIs and reporting are your friends
  • Authenticity and selfconfidence
  • Business development experience is a plus
  • The period of holiday entitlement is fixed by mutual agreement between the company and the employee.

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