Athlete Services Coordinator South Region

hace 2 meses

Barcelona, España Ironman EMEA A tiempo completo

The IRONMAN Group operates a global portfolio of events that includes the IRONMAN® Triathlon
Series, the IRONMAN® 70.3® Triathlon Series, the IRONMAN® Virtual Racing (VR) Series,
5150 Triathlon Series, the Rock ‘n’ Roll® Running Series, the Rock ‘n’ Roll Virtual Running
Series, IRONKIDS®, World Triathlon Championship Series, premier running events including the
Standard Chartered Singapore Marathon and The Sun-Herald City2Surf®, UTMB® World Series
events including Tarawera Ultramarathon and Ultra-Trail Australia, Epic Series mountain bike
races including the Absa Cape Epic®, road cycling events including Haute Route®, and other
multisport races. The IRONMAN Group is the largest operator of mass participation sports in the
world and provides more than a million participants annually the benefits of endurance sports
through the company’s vast offerings. Catering to the full athlete experience, the company portfolio
aimed at preparing athletes for real-world events. Since the inception of the iconic IRONMAN®
brand and its first event in 1978, athletes have proven that ANYTHING IS POSSIBLE® by crossing
finish lines around the world. Beginning as a single race, The IRONMAN Group has grown to
become a global sensation with hundreds of events across 55+ countries. The IRONMAN Group is
owned by Advance, a private, family-owned business. For more information, visit

For our The IRONMAN Group Spain based in Barcelona, Spain, we are actively looking for a highly
motivated, fluent English and Spanish speaking

**Coordinator Athlete Services South**
**Region (M/F/d)
**The Athlete Services team are responsible for overseeing the entire athlete experience, from the
registration onsite, athlete welfare and the awards ceremony. They must work closely with
Operations manager, Race Director, Partnership team managing Expo, Operations team, Timing
company, Race referee, Announcers, Marketing team and medical team to ensure a smooth
experience for athletes.

**Key Responsibilities**
- Close collaboration with Marketing and Athlete Development:

- Support executing athlete development programs such as AWA, TriClub and
Become One.
- o Coordinate Event Registration Openings.- Athlete guide.
- Administration and maintenance of the online registration tool (Active) and the athlete

database (CRM):

- Set up event registration forms in Active.
- Planning & implementing of participant accreditation onsite at Events:

- Layout planning of set up.
- Coordinate and supervisor Team Leaders and volunteers onsite.
- Work closely together with local triathlon federations, timing partner and other partners

to ensure smooth execution of events.
- Assist with bulk ordering.
- Prepare manuals for all areas that concern Athlete Services before the events.
- Dealing with all post event related tasks such as timing result issues, athlete complaints

and lost property.

**Skills and competencies**
Your excellent communication (written and verbal) skills qualify you to work with the athlete
service department. Independent working style, flexibility, reliability, and the ability to work
under pressure and solve problems are self-evident for you. Being part of our events guarantees
you an exciting and diversified working climate.
- High level of customer service.
- Enthusiasm for sport, knowledge of triathlon preferred but not essential.
- Bachelor’s degree or vocational school ideally in administration, economy, sport, or
- endurance/event business.- 1 - 2 years in sport event area or customer service experience.
- Strong interpersonal skills.
- Ability to remain calm under pressure.
- Attention to detail.
- Team player.
- Organization and time management skills.
- Comprehensive understanding of: Active & Office 365
- Languages: Italian, English, and Spanish must.
- Ability to travel and work in sport events on weekends.

**What we offer**
- Attractive salary, and annual bonus remuneration payment based on personal and
- company performance.- Endurance event entry benefits.
- Travel to other European countries.
- Open, modern, and friendly working environment with a strong culture across EMEA.
- Opportunity to be creative in your work and the possibility to develop your own ideas
- and concepts.- Informal and relaxed dress codes.
- Part of a market-leading, growing global endurance sport Company.

A contract will be made based on a full-time employment. We are looking forward to receiving your

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