Customer Care W/ Native Level of French
hace 3 semanas
Are you a native French speaker who wants to work in a revolutionary Fintech company? Are you looking for an opportunity to work for an innovative brand and become part of a young, dynamic team? Then keep reading this is the job for you
Our client is an international Fintech with revolutionary solutions for businesses in Belgium, their Customer Advisor department is looking for people with a passion for people to join their team.
You will be working for an innovative and dynamic company. They are looking for a motivated, proactive person that takes joy in supporting customers and always does it with a smile, to join their team. As a customer advisor, you will be delivering high-quality B2B services.
**Languages**:
- Native level of French
- Professional level of Spanish and English
Barcelona
- Competitive Salary
- Financial Services
- Permanent
**Main Responsibilities**:
- Warm calling different companies
- Determine business eligibility
- Create profiles of our prospects in our management system
- Follow-up of incoming files and verification of companies
- Participate in administrative work such as verification of documents for their registration (onboarding & compliance)
- Customer management and loyalty
**Core Skills/experience**:
- Native or full professional level of French
- Professional level of English and Spanish
- A first experience in a call-center is a plus
- You are able to establish a relationship of trust with your interlocutors
- You are oriented-people and pay attention to details
- The organization is one of your strengths
- A first experience in the commercial field is a plus
**What’s on offer**:
- Beautiful offices located in Barcelona at La Torre mapfre
- A varied and enriching function
- Complete training to develop your skills
- A good working atmosphere
- A flat hierarchy based on meritocracy
- The possibility of joining a company with real opportunities for growth
- An attractive salary package with attractive benefits
**Our recruitment process**:
1. Video call with Babel Profiles
2. Video call with the team leader and the HR
3. Interview on-site to give you the opportunity to see the office and meet the team
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