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Customer Care W/ Native Level of French
hace 3 meses
Our client is an international Fintech with revolutionary solutions for businesses in Belgium, their Customer Advisor department is looking for people with a passion for people to join their team.
They are looking for a motivated, proactive person that takes joy in supporting customers and always does it with a smile, to join their team.
As a customer advisor, you will be delivering high-quality B2B services.Tasks
- Warm calling different companies
- Determine business eligibility
- Create profiles of our prospects in our management system
- Followup of incoming files and verification of companies
- Participate in administrative work such as verification of documents for their registration (onboarding & compliance)
- Customer management and loyalty
Requirements:
- Native or full professional level of French
- Professional level of English and Spanish
- A first experience in a callcenter is a plus
- You are able to establish a relationship of trust with your interlocutors
- You are orientedpeople and pay attention to details
- The organization is one of your strengths
- A first experience in the commercial field is a plus
Benefits:
- Beautiful offices located in Barcelona at La Torre mapfre
- A varied and enriching function
- Complete training to develop your skills
- A good working atmosphere
- A flat hierarchy based on meritocracy
- The possibility of joining a company with real opportunities for growth
- An attractive salary package with attractive benefits
2\. Video call with the team leader and the HR
3\. Interview on-site to give you the opportunity to see the office and meet the team